Cryptosporidium laced water drinking for almost a week

keno-daytrader

Loughrea has been on a boil water notice for a week now due to cryptosporidium, however many people weren't aware of this and I was drinking the water all last week.

We spent millions to setup this quango, why cant there be any forward thinking on how to notify people from Irish Water?

A simple leaflet drop in Loughrea post office would notify everyone in just 1 day!

Perhaps an email sent to all Irish water customers in Loughrea?

Perhaps a text sent to contact moblies in Loughrea?

This doesnt seem like rocket science to me, I could be wrong though.

What do I pay Irish Water for exactly? Why cant we be notified using non 1940's type technology (newspaper and radio) ?

Irish Water: Kim

Hi keno-daytrader,

Thanks for contacting us.

keno-daytrader wrote: »

Loughrea has been on a boil water notice for a week now due to cryptosporidium, however many people weren't aware of this and I was drinking the water all last week.

We spent millions to setup this quango, why cant there be any forward thinking on how to notify people from Irish Water?

A simple leaflet drop in Loughrea post office would notify everyone in just 1 day!

Perhaps an email sent to all Irish water customers in Loughrea?

Perhaps a text sent to contact moblies in Loughrea?

This doesnt seem like rocket science to me, I could be wrong though.

What do I pay Irish Water for exactly? Why cant we be notified using non 1940's type technology (newspaper and radio) ?

Thank you for your suggestions, we will pass it to the relevant department.

Irish Water notify customers through water.ie, Twitter, local media, leaflet drops and we call priority customers directly.

The Loughrea Scheme is a large scheme, approximately 8500 people. The incident response team is made up of representatives from the HSE, Irish Water and Galway Local Authority. The incident response team met and agreed that the customers would be notified by local media, radio, newspapers, www.water.ie, and the Galway County Council website.

Irish Water was notified by the HSE at approximately 5pm on 02/02/2016 that a Boil Water Notice was being issued for the Loughrea area. This information was on local radio 6pm the same evening. Radio interviews were carried out on 03/02/2016 and 05/02/2016 and media queries have also been answered regarding this matter. The messaging has also appeared on the Irish Water and Galway County Council websites.

I hope this helps.

If you have any further queries, please feel free to ask.

Thanks,
Kim

keno-daytrader

Oh yes Kim, thats a big help, thanks.

As part of my morning routine, I always check water.ie, galway cc website, irish water on twitter and listen loads to galwaybayfm.

However, if you had contacted customers DIRECTLY thru a leaflet, email or text, then myself and my neighbors wouldnt have been drinking cryptosporidium laced water.

Please come into this century and use proper means to contact customers directly.

Thanks

Matt Bauer

I think Irish Water should consider using text messages for this. It's inexpensive, but I am not sure if they have the mobile numbers of customers or still need to collect them? Unfortunately I have to have my own well and pay 10x what Irish Water would cost me. Wish I could get Irish Water.