Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

I would like to return an efibre modem

  • 05-02-2016 11:18am
    #1
    plu
    Registered Users, Registered Users 2 Posts: 237 ✭✭


    I would like to return an unused e-fibre modem. I've mislaid the details of procedure for sending. Please remind me


Comments

  • #2
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    plu wrote: »
    I would like to return an unused e-fibre modem. I've mislaid the details of procedure for sending. Please remind me
    Hi plu

    Please contact eirs cancellations team on free phone 1800303600 and they will make the necessary arrangements.

    Thanks
    Al


  • #3
    plu
    Registered Users, Registered Users 2 Posts: 237 ✭✭plu


    Line is cancelled ages ago. I just need address where I send to and if it's sufficient to include the account number & name with the modem. I haven't time to ring the number 


  • #4
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    plu wrote: »
    Line is cancelled ages ago. I just need address where I send to and if it's sufficient to include the account number & name with the modem. I haven't time to ring the number 
    Hi plu,

    If you would like to PM your eir account number I will be happy to look in to this further

    Thanks
    Al


  • #5
    plu
    Registered Users, Registered Users 2 Posts: 237 ✭✭plu


    Hi Al

    I wasn't contacted by anyone this week as per your PM.

    I wrote down the address where it was to be posted to and what information should be included when I spoke to the agent who arranged the account cancellation. But I cannot find the piece of paper I wrote on at the time.


  • #6
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    plu wrote: »
    Hi Al

    I wasn't contacted by anyone this week as per your PM.

    I wrote down the address where it was to be posted to and what information should be included when I spoke to the agent who arranged the account cancellation. But I cannot find the piece of paper I wrote on at the time.
    No worries plu

    Please send it on to

    Freepost
    eir logistics
    Cragg avenue
    Clondalkin
    Dublin 22

    Thanks
    Al


  • Advertisement
  • #7
    plu
    Registered Users, Registered Users 2 Posts: 237 ✭✭plu


    eir: Alan wrote: »
    plu wrote: »
    Hi Al

    I wasn't contacted by anyone this week as per your PM.

    I wrote down the address where it was to be posted to and what information should be included when I spoke to the agent who arranged the account cancellation. But I cannot find the piece of paper I wrote on at the time.
    No worries plu

    Please send it on to

    Freepost
    eir logistics
    Cragg avenue
    Clondalkin
    Dublin 22

    Thanks
    Al
    I sent back the modem. Can you please acknowledge receipt of the PM I sent you on Wednesday night about this?


  • #8
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    Of course plu

    I'll get back to you very shortly :)

    Al


Advertisement