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ATM query

  • 04-02-2016 9:40am
    #1
    tickingclock
    Registered Users, Registered Users 2 Posts: 850 ✭✭✭


    I withdrew €200 from an Ulster Bank ATM at a forecourt last week. I got distracted and didn't remove the cash from the machine.
    I then repeated the transaction and withdrew the €200. A message appeared on the screen telling me to remove my cash promptly which I did!
    On banking online both transactions of €200 appear as withdrawals however I only got €200.
    Will this amount be credited to my account?


Comments

  • #2
    Bank of Ireland: Janet
    Closed Accounts Posts: 314 ✭✭Bank of Ireland: Janet


    Hi tickingclock,

    Thank you for contacting us on Boards.

    Usually if a transaction has duplicated on your account, it credits back to your account within a couple of days. If it doesn’t it can be investigated through ‘Ask a question’ on Banking 365 online or by calling BOI Direct on 0818365365 select option 1 and then press the star key on your phone, a colleague will happily help you.

    If we can help with anything else please let us know,

    Janette


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