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  • 01-02-2016 1:18pm
    #1
    byrneg28
    Registered Users, Registered Users 2 Posts: 1,005 ✭✭✭


    Lads, I need help. I am currently on a plane to Iceland. It will not be possible to load my luggage until the next flight, which is on Friday. The airline has offered no compensation. The airline staff say that they can't open the hold to load the luggage. I've no idea what to do. All my thermals, jackets and jumpers are in that luggage.

    Any help really appreciated.


Comments

  • #2
    L1011
    Registered Users, Registered Users 2 Posts: 72,187 ✭✭✭✭L1011


    You have some rights in relation to delayed luggage under EU regulations, which would require you to buy new stuff and reclaim - however it covers essentials only. However, in this case them not carrying the baggage at all and informing in advance isn't necessarily going to be covered. Have they still charged you their checked baggage fee?


  • #3
    byrneg28
    Registered Users, Registered Users 2 Posts: 1,005 ✭✭✭byrneg28


    L1011 wrote: »
    You have some rights in relation to delayed luggage under EU regulations, which would require you to buy new stuff and reclaim - however it covers essentials only. However, in this case them not carrying the baggage at all and informing in advance isn't necessarily going to be covered. Have they still charged you their checked baggage fee?

    Yes there was a charge for checked baggage can I get it refunded?


  • #4
    GerardKeating
    Registered Users, Registered Users 2 Posts: 7,859 ✭✭✭GerardKeating


    L1011 wrote: »
    You have some rights in relation to delayed luggage under EU regulations, which would require you to buy new stuff and reclaim - however it covers essentials only. However, in this case them not carrying the baggage at all and informing in advance isn't necessarily going to be covered. Have they still charged you their checked baggage fee?

    Would Iceland not being in the EU effect this rights?


  • #5
    littlemac1980
    Registered Users, Registered Users 2 Posts: 1,073 ✭✭✭littlemac1980


    GerardKeating wrote: »
    Would Iceland not being in the EU effect this rights?

    Off the top of my head most EU Regs cover business that carry on their business in the EU.


  • #6
    L1011
    Registered Users, Registered Users 2 Posts: 72,187 ✭✭✭✭L1011


    GerardKeating wrote: »
    Would Iceland not being in the EU effect this rights?

    Flight with one end in the EU is still covered by the regs, additionally Iceland is in EFTA and the EU Open Skies.


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  • #7
    testicle
    Closed Accounts Posts: 5,429 ✭✭✭testicle


    Have you travel insurance?


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