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Rent allowance cut without notice.

  • 28-01-2016 4:39pm
    #1
    martin123123
    Registered Users, Registered Users 2 Posts: 71 ✭✭


    Hi there,

    I went to collect my rent allowance today in the post office and it seems to have been cut without notice.The department of social protection office i deal with does not along walk ins and only deals with people by telephone.
    The problem is no have no money for phone credit.

    Does anyone know how i can contact them by person or any other way i can investigate this issue?

    Thanks so much!


Comments

  • #2
    Gatling
    Registered Users, Registered Users 2 Posts: 40,291 ✭✭✭✭Gatling


    Did you have a rent review recently at all
    360_F_102352090_ie3kLjDIvgrT1sxVDknWCUh8PxgMYzM7.jpg




  • #3
    martin123123
    Registered Users, Registered Users 2 Posts: 71 ✭✭martin123123


    Gatling wrote: »
    Did you have a rent review recently at all

    I have had no contact from them at all.it has been over a year since i had a review.


  • #4
    Immaculata
    Registered Users, Registered Users 2 Posts: 244 ✭✭Immaculata


    Can you drop a note with your name, phone number, description of the problem, and a request for them to call you, into the office you're trying to deal with? (If so, keep a copy of the note - photocopy it, photograph it, or whatever.) Or can you borrow someone's phone, ring the DSP office, and ask them to call you back straight away? Or your local citizen's advice office might be able to help you.


  • #5
    martin123123
    Registered Users, Registered Users 2 Posts: 71 ✭✭martin123123


    Immaculata wrote: »
    Can you drop a note with your name, phone number, description of the problem, and a request for them to call you, into the office you're trying to deal with? (If so, keep a copy of the note - photocopy it, photograph it, or whatever.) Or can you borrow someone's phone, ring the DSP office, and ask them to call you back straight away? Or your local citizen's advice office might be able to help you.

    Im going to go there tommorow and see if i can speak to someone regardless of the no drop in policy.I live alone so i will not have access to a phone.I will try citizens advice also.thank you.


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