Digiweb: Fritz!Box VoIP configuration settings

Akeo

Because these settings are astonishingly difficult to come by from Digiweb (their "help" page on this simply says "Call us", which isn't really helpful at all), I'm going to post the typical configuration settings you should use on a Fritz!Box to configure VoIP with Digiweb, in the hope that it can be helpful to others:

1. In The Fritz!Box interface, go to Telephony -> Telephone Numbers
2. Click "New telephone number"
3. In the 'Telephony provider' dropdown make sure 'Other provider' is selected
4. In both 'Telephone number for registration' and 'Internal Telephone Number in the Fritz!Box' enter your full telephone number (e.g. 012345678)
5. For 'User name' also enter your full telephone number (e.g. 012345678)
6. For 'Password' use the password you should have gotten (or will need to get) from Digiweb. This is probably a 6 digit password (e.g. 123456)
7. For 'Registrar' enter: sip.digiweb.ie
8. Leave 'Proxy server' blank
9. Change 'DTMF transmission' to 'RTP or in-band'
10. (If Advanced view mode is enabled) make sure 'Always register via an Internet connection' is checked
11. Uncheck 'Insert area code for outgoing calls'

Click Next and run the test. If Digiweb properly configured your account, it should work. If you get error 403 (or 406), it most likely means that Digiweb forgot to activate your VoIP account, and you'll have to ask them to do so.

Oh and because I also ran into this issue, if you are using next generation DSL, and you can't seem to connect when configuring Internet (Fritz!Box reports 'PPPoE timeout error' or something else), make sure that under Internet -> Account Information -> Internet Connection tab you click 'Change connection settings', to display the advanced settings and in 'DSL ATM Settings', you set your VPI/VCI to 8/35. Finally, unlike what is described in the Digiweb documentation, do NOT set VLAN-ID at all, as it will prevent access.

kevincork

Did you ever managed to get the VoIP password from DigiWeb?
They won’t give it to me... unbelievable... I have my own router but I have to use they router behind a switch just for the VoIP !

darklordsbane

I'm trying to do this at the moment, don't really know what I'm doing, I bought a voip phone (Gigaset n300ip) but I think it's the wrong type of phone
Digiweb installed my Siro and like above I was told no problem it will go where you want it and then got told sorry Digiweb don't pay us to go around your house, after much chat I said I was ringing Digiweb to complain and they should just leave, it turned out I had a cable running through my house from where they wanted it to go to where my router was, all got done in the end nice guys really,
It turns out if you want Voip from Digiweb the Fritzbox they give you has to use a lan port to give you Siro this means you end up with 3 free ports instead of four I am awaiting a swith box to increase the ports
I was told yeah sure any voip phone will do you, so I ordered what I thought was a half desent phone only to have a shock when I read the instructsions saying connect to fixed line, I no longer have a fixed phone line, so I don't think it will work, maybe I'm wrong but I can't get it to do anything
as always any help greatly appreciated
Regards stay safe
D