Fibre and direct exchange lines :- what are Eir doing ?

Alan_P

Hi,

My home phone line is connected directly to the exchange, which is about 3 km away. Eir have fibre enabled the cabinet nearest me, which I could hit with a tennis ball from my front door. When the cabinet was fibre enabled, I enquired and was told, as I expected, that my line wasn't suitable.

I'm now being told, both by door to door salesman and by Eir's availability checker, that fibre is available to me, with speeds "up to 100MB".

So my question is what's changed ? If I order fibre, will Eir just run me a new pair from the enabled cabinet ? If so I'm tempted. If it's some compromise whereby I'm still exchange connected and somehow they're bulldozing it down the existing copper, I have no interest.

Anyone any insight ?

ED E

The door to door sales guy is trying to get a commission. Nothing more. He'll take the order, fck off, and three weeks later eir will be like "Yeah, sorry, thats not possible".

No sign of any network re-arrangement so DF users like yourself just have to wait for FTTH sometime between now and 2020.

Alan_P

ED E wrote: »

The door to door sales guy is trying to get a commission. Nothing more. He'll take the order, fck off, and three weeks later eir will be like "Yeah, sorry, thats not possible".

No sign of any network re-arrangement so DF users like yourself just have to wait for FTTH sometime between now and 2020.

I'm aware of the unreliability of door to door salesman.When the cabinet was enabled, one of them insisted I could get fibre, and I let him connect me. Of course it was 12Mb ADSL. I cancelled the Eircom direct debit before the first one was paid, and blacklisted Eircom from setting up new ones.They,and their pet debt collection agency, sent me increasingly strident letters, to all of which I replied that when they provided the service their salesman promised me, I'd consider paying them something. I never paid a penny, and haven't heard from them in 6 months, which suggests they've given up.

But the availability checker used to say fibre was unavailable, and now says it is, which does suggest something has changed.

UPC are shortly going to be an option anyway, they're upgrading my area, so I'm not desperate for fibre.Pragmatically I doubt I'll see much difference between 360MB and !GB anyway.

guil

Alan_P wrote: »

I'm aware of the unreliability of door to door salesman.When the cabinet was enabled, one of them insisted I could get fibre, and I let him connect me. Of course it was 12Mb ADSL. I cancelled the Eircom direct debit before the first one was paid, and blacklisted Eircom from setting up new ones.They,and their pet debt collection agency, sent me increasingly strident letters, to all of which I replied that when they provided the service their salesman promised me, I'd consider paying them something. I never paid a penny, and haven't heard from them in 6 months, which suggests they've given up.

But the availability checker used to say fibre was unavailable, and now says it is, which does suggest something has changed.

UPC are shortly going to be an option anyway, they're upgrading my area, so I'm not desperate for fibre.Pragmatically I doubt I'll see much difference between 360MB and !GB anyway.

If your try order with eir I'd imagine they will just cancel the order.

ED E

Are you checking your address or a phone number? If its an address its just guessing, if its a phone number then it may actually be possible that your line is routed via a separate cab less than 2km away which has since been enabled.

Your address will be delinquent in Eirs systems, unless you pay off the entire "outstanding" payment or convince them to wipe it you wont be able to activate a new service.

Alan_P

ED E wrote: »

Are you checking your address or a phone number? If its an address its just guessing, if its a phone number then it may actually be possible that your line is routed via a separate cab less than 2km away which has since been enabled.

Your address will be delinquent in Eirs systems, unless you pay off the entire "outstanding" payment or convince them to wipe it you wont be able to activate a new service.

I'm checking the address, my "land line" phone number is with a VOIP provider, so it's useless to the checker. The line is definitely connected to the exchange, always has been.

I'm fully aware Eir aren't going to be happy providing me with a service, but legally they haven't a leg to stand on :- I added a clause to their standard contract saying it was automatically void if they weren't providing a fibre service, which in the event of a dispute they had to prove with a standard speed checker. It could be an interesting fight if I order fiber from Vodafone and Eir refuse to connect me over a voided contract.

Essentially, I'm wondering if Eircom have actually done anything for DF lines and it's worth having that fight.