Missing Channels(Discovery network +1s)

foggy_lad

A load of channels on the same transponder are not tuning in for me, the frequency shows up with very poor signal and quality.

the channels are;
Investigation Discovery UK
Animal Planet+1
Discovery Science+1
Discovery Max
Discovery Max+1
Investigation Discovery+1
Quest+1
Discovery History+1
Discovery Shed
TLC+1
Discovery Home & Health+1
TLC+2

all are supposed to be on frequency 11582.25 SR 22000 on Astra 2G @28.2E.

Have all these channels been removed? they still appear on king of sat and lyngsat sites.

Maybe I am not tuning them in correctly but all I have been doing is a blind scan for TV channels and when I to a single transponder scan it shows that frequency being empty of any channels. it shows as being 45%signal intensity and 10% signal quality. All other channels are showing signal intensity at around 90% and Quality around 82%.

can anyone shed any light on this?

Gerry Wicklow

If you are sure it is only that specific TP giving you trouble, I would be thinking of local interference from a Dect phone or some such.

Thurston?

foggy_lad wrote: »

... all are supposed to be on frequency 11582.25 SR 22000 on Astra 2G @28.2E.

Which polarity are you using? Should be horizontal.

foggy_lad

Gerry Wicklow wrote: »

If you are sure it is only that specific TP giving you trouble, I would be thinking of local interference from a Dect phone or some such.

Nothing like that anywhere nearby. Would a wireless IP camera affect it?

Thurston? wrote: »

Which polarity are you using? Should be horizontal.

yes horizontal.

UrbanFret

The settings you have posted are correct. 11582.25 SR 22000 Fec 5/6 .

It could be an lnb fail as the symptoms are similar.

foggy_lad

UrbanFret wrote: »

The settings you have posted are correct. 11582.25 SR 22000 Fec 5/6 .

It could be an lnb fail as the symptoms are similar.

I was thinking that as I tried it with three different receivers. Would another dish next door being in the line of the signal interfere with it or should I just get a new lnb and dish? Would using another connection on the lnb sort it out? Anyone know any installer or handyman in Carlow that does this type of thing?

Thurston?

foggy_lad wrote: »

Would another dish next door being in the line of the signal interfere with it

Obviously you'd have to ask if the start of the problem coincided with the installation of next door's dish?

It's probably isn't even slightly intruding in the line of your own dish anyway, don't forget an offset dish is 'looking' up at a greater angle than it appears to be.

foggy_lad

Thurston? wrote: »

Obviously you'd have to ask if the start of the problem coincided with the installation of next door's dish?

It's probably isn't even slightly intruding in the line of your own dish anyway, don't forget an offset dish is 'looking' up at a greater angle than it appears to be.

Their dish is on a two story under the gutter and mine is about 8ft off the ground so it could be pointing directly at their dish. I am not sure when the problem started as wasn't using those channels for some time and only noticed them gone last week.

foggy_lad

Update on this: Got a new sky dish installed and new LNB and sky packace but the same transponder is not available/No signal so those channels listed in first post are still missing Also noticed that two other transponders are also not tuning in because they show no signal.

List is:
11567 V 22000 5/6 mostly FTA channels.
11582 H 22000 5/6 all sky videoguard channels.
11597 V 22000 5/6 mostly FTA channels.

irishgeo

foggy_lad wrote: »

Update on this: Got a new sky dish installed and new LNB and sky packace but the same transponder is not available/No signal so those channels listed in first post are still missing Also noticed that two other transponders are also not tuning in because they show no signal.

List is:
11567 V 22000 5/6 mostly FTA channels.
11582 H 22000 5/6 all sky videoguard channels.
11597 V 22000 5/6 mostly FTA channels.

did not you confirm these were working before the installer left.

foggy_lad

irishgeo wrote: »

did not you confirm these were working before the installer left.

never thought to check them as I assumed that the new dish and LNB would sort it out. Guy was back today and checked the cables and they are fine, his supervisor is in the area tomorrow so is going to call in and have a look.

Randyleprechaun

I've seen this problem or similar a couple of times.

Sky installer came and checked dish. No good.

Came back and swapped LNB...still no good.

Eventually customer asked me to take a look.
After hearing the story of the sky installers visits, I decided only thing left to change was cables (although sky installer said they were fine)

Ran completely new RG6 cables and have never heard from them since.

Not saying it is your problem but worth a crack

foggy_lad

Randyleprechaun wrote: »

I've seen this problem or similar a couple of times.

Sky installer came and checked dish. No good.

Came back and swapped LNB...still no good.

Eventually customer asked me to take a look.
After hearing the story of the sky installers visits, I decided only thing left to change was cables (although sky installer said they were fine)

Ran completely new RG6 cables and have never heard from them since.

Not saying it is your problem but worth a crack

Would both cables be bad though? I checked and on the channels with no signal line 1 is void of signal and line 2 has almost perfect signal and quality, but when I swapped around the cables line 1 was still showing no signal. Surely if there was a cable fault then line 2 would show no signal after switching the cables at the back of the box?

Randyleprechaun

foggy_lad wrote:

Would both cables be bad though? I checked and on the channels with no signal line 1 is void of signal and line 2 has almost perfect signal and quality, but when I swapped around the cables line 1 was still showing no signal. Surely if there was a cable fault then line 2 would show no signal after switching the cables at the back of the box?

I see your point. That would point to a problem with the box which I haven't seen that often.

Still it could be

dxhound2005

foggy_lad wrote: »

A load of channels on the same transponder are not tuning in for me, the frequency shows up with very poor signal and quality.

the channels are;
Investigation Discovery UK
Animal Planet+1
Discovery Science+1
Discovery Max
Discovery Max+1
Investigation Discovery+1
Quest+1
Discovery History+1
Discovery Shed
TLC+1
Discovery Home & Health+1
TLC+2

all are supposed to be on frequency 11582.25 SR 22000 on Astra 2G @28.2E.

Have all these channels been removed? they still appear on king of sat and lyngsat sites.

Maybe I am not tuning them in correctly but all I have been doing is a blind scan for TV channels and when I to a single transponder scan it shows that frequency being empty of any channels. it shows as being 45%signal intensity and 10% signal quality. All other channels are showing signal intensity at around 90% and Quality around 82%.

can anyone shed any light on this?

foggy_lad wrote: »

Update on this: Got a new sky dish installed and new LNB and sky packace but the same transponder is not available/No signal so those channels listed in first post are still missing Also noticed that two other transponders are also not tuning in because they show no signal.

List is:
11567 V 22000 5/6 mostly FTA channels.
11582 H 22000 5/6 all sky videoguard channels.
11597 V 22000 5/6 mostly FTA channels.

You could be missing other channels as well without realising. Those transponders are not very strong compared to some others. I get around 12 dB on those with a 1.1 m dish as against 20 dB on some like 10964 H. Your set up just might not be good enough with a smaller dish to get some of the weaker ones. If you get some you should get them all providing the signal is strong enough.

If you do a full scan you should get 805 TV channels between free and paid according to King of Sat. It could be worthwhile to do a full scan to see how many you get.

http://en.kingofsat.net/pos-28.2E.php

foggy_lad

Randyleprechaun wrote: »

I see your point. That would point to a problem with the box which I haven't seen that often.

Still it could be

After doing some research today I saw some posts in the sky forum about a faulty input port.

dxhound2005 wrote: »

You could be missing other channels as well without realising. Those transponders are not very strong compared to some others. I get around 12 dB on those with a 1.1 m dish as against 20 dB on some like 10964 H. Your set up just might not be good enough with a smaller dish to get some of the weaker ones. If you get some you should get them all providing the signal is strong enough.

If you do a full scan you should get 805 TV channels between free and paid according to King of Sat. It could be worthwhile to do a full scan to see how many you get.

http://en.kingofsat.net/pos-28.2E.php

Set up is a new sky diish and LNB and sky+ HD box. I don't know how many channels there are in total but there are at least 37 showing as no signal and most of those are free to air or part of the original bundle.

The full list of sky channel numbers with no signal is 154, 167, 195, 200, 233, 241, 242, 522, 536, 549, 551, 557,872, 873, 793, 794, 802, 806, 807, 810, 811, 818, 823, 824, 854, 855, 592, 594, 595, 651, 652, 656, 657, 659, 667, 670 and 518