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Freesat HD Box no HD channels available

  • 20-01-2016 1:11pm
    #1
    bbability
    Closed Accounts Posts: 2,504 ✭✭✭


    Anyone else having issues with BBC HD or ITV HD. Channel 4 HD also down. I did a retune and still no joy


Comments

  • #2
    Atlantic Dawn
    Registered Users, Registered Users 2 Posts: 85,547 ✭✭✭✭Atlantic Dawn
    GDY151


    Which Freesat box do you have?


  • #3
    bbability
    Closed Accounts Posts: 2,504 ✭✭✭bbability


    I have it back this.morning. looks like issues in the UK with some transponders. I changed the post code on a retune to the north east and that seems to have done the trick. It was affecting ITV ITV HD ITV 2 ITV 3 ITV 4 Channel 4 HD. But I could get ITV +1.


  • #4
    Thurston?
    Closed Accounts Posts: 2,278 ✭✭✭Thurston?


    bbability wrote: »
    ... looks like issues in the UK with some transponders.

    Not sure what you mean by this, or where you got the idea, but it's practically guaranteed any problem will be at your end, not 'the UK'.


  • #5
    Digifriendly
    Registered Users, Registered Users 2 Posts: 4,088 ✭✭✭Digifriendly


    Thurston? wrote: »
    Not sure what you mean by this, or where you got the idea, but it's practically guaranteed any problem will be at your end, not 'the UK'.

    Sometimes ITV regions change transponders but I would have thought that Freesat box would immediately and automatically retune to new transponder as Sky boxes do with region that card is matched to. If you have added ITV region under 'other channels' on Sky box and that region changes transponder then you need to tune into new frequency. I tend to agree though with you that problem probably lies at box/dish end and not with satellite.


  • #6
    Sam Russell
    Moderators, Science, Health & Environment Moderators Posts: 20,322 Mod ✭✭✭✭Sam Russell


    Freesat retunes the box at 3 am and for this to work the box must be in standby.

    You can force a retune from the menu.

    Hope that helps.


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