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What goes on behind the counter?

  • 12-01-2016 7:34pm
    #1
    Registered Users Posts: 956 ✭✭✭ Arrow in the Knee


    Out of interest what do the cashier's have access to when on their computer's behind the counter?

    Do they know what's being bet on the FOBT in their shop, previous bets, results, what bets were translated by their fellow cashier's?


Comments

  • Banned (with Prison Access) Posts: 1,861 ✭✭✭ fuzzydunlop85


    Out of interest what do the cashier's have access to when on their computer's behind the counter?

    Do they know what's being bet on the FOBT in their shop, previous bets, results, what bets were translated by their fellow cashier's?

    They don't have any idea what's been bet on the FOBT, they can see any bet that's been placed in shop(up to 6 months I think , then it goes to sleeper mode so they can't actually see what's on the docket). Also will show any bet that's running up to a big pay out, whose translated what bet, can Check any bets paid out, any adjustment made to any bet ( stake adjustment , a nr and customer wants to change a horse etc). Basically everything !


  • Registered Users Posts: 1,697 ✭✭✭ highgiant1985


    Out of interest what do the cashier's have access to when on their computer's behind the counter?

    Do they know what's being bet on the FOBT in their shop, previous bets, results, what bets were translated by their fellow cashier's?

    I use to work as a cashier years ago in a store of one of the big bookies. We were told for regular customers who might bet frequently €50+ and €100+ bets to link a "customer name" against the bet when processing the docket. The customer name was usually just an identifiable nickname as usually you've no idea of the persons real name. You'd have customer profiles set up already so it was a case of leaving it null or linking a customer name by selecting the profile to the bet.

    Any way with the system used it was possible to see analysis then of that customers betting pattern over the last 12 months. You could see per month and overall how much they gambled, were they up or down, what they bid on etc...

    There was other details as well such as potential high liability items etc.... but the really detailed analysis would be done at the Head office where they would look at things by branch and overall.


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