If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Payment Declined

rsl1976 · 2015-12-30 11:19:41

Hi, I tried to make a purchase online but it said payment declined. It asked that I contact there customer service as opposed to contacting my bank. I just want to confirm that my online balance is correct

30-12-2015 11:19am

#1

rsl1976

Registered Users, Registered Users 2 Posts: 831 ✭✭✭

Join Date: January 2013

Posts: 778

Hi,

I tried to make a purchase online but it said payment declined. It asked that I contact there customer service as opposed to contacting my bank. I just want to confirm that my online balance is correct

0

Comments

#2 30-12-2015 11:42am

Bank of Ireland: Sharon

Closed Accounts Posts: 315 ✭✭

Join Date: June 2015

Posts: 312

Hi rsl1976,

Thanks for getting in touch.

Sorry to hear you're having difficulty making a purchase. This may have been declined due to an error on the retailers end, however, if you would like us to check the status of your card/account, please call BOI Direct on 0818 365 365 / 00353 1 4044000 and a representative will be happy to help.

Thanks,

Sharon

0