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Constant Internet Drops on Virgin

  • 30-12-2015 8:18am
    #1
    Christy Browne
    Registered Users, Registered Users 2 Posts: 1,169 ✭✭✭


    Basically I'll be on my laptop with everything working fine, getting roughly 15mb download and 20 upload on a wireless connection, and the internet will just drop, constantly.

    This happens very regularly like practically every 5 or 10 minutes. All it takes is to disconnect from the network and connect again and it's back working perfectly, until the next drop that is. Extremely frustrating and I can't pinpoint the issue.

    Any ideas as to what may be wrong? This is an issue across 3 different laptops, a Playstation and various mobile phones, so it can't be that.

    Appreciate any advice, thanks.


Comments

  • #2
    degsie
    Registered Users, Registered Users 2 Posts: 8,759 ✭✭✭degsie


    Assume you are talking about wireless only connections? Use a WiFi analyser app to examine channel number and signal strength. Try changing the channel number and maybe reposition the router for better signal distribution. Test with a wired connection to the router to rule out actual connection dropouts to VM.


  • #3
    stedeb
    Registered Users, Registered Users 2 Posts: 264 ✭✭stedeb


    Hi Christy
    I have the exact same problem here. I got on to Web chat with VM and they said it is probably to do with other interference in the area . I told them it never happened when I was with eircom. The guy switched me to channel 6 to see if it's still the same and to change the playstation to a static ip. Guess what, it's still happening.
    I was reading also its a common problem with the router "technIcolor " make I'm only with them 3 months and have had solid BB for about 2 weeks of that. Starting to think of going back to Europe as it's a pain being kicked out all the time.


  • #4
    bk
    Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,458 Mod ✭✭✭✭bk


    Read this post, it should go a long way to fixing issues:

    http://www.boards.ie/vbulletin/showthread.php?t=2057367191


  • #5
    Christy Browne
    Registered Users, Registered Users 2 Posts: 1,169 ✭✭✭Christy Browne


    degsie wrote: »
    Assume you are talking about wireless only connections? Use a WiFi analyser app to examine channel number and signal strength. Try changing the channel number and maybe reposition the router for better signal distribution. Test with a wired connection to the router to rule out actual connection dropouts to VM.

    Thanks for the reply, yes I am talking purely about wireless connections, as far as I can tell wired connections work fine. I do have a dodgy box with a wired connection to my router, could that be interfering with the Wi-fi?


  • #6
    degsie
    Registered Users, Registered Users 2 Posts: 8,759 ✭✭✭degsie


    Depending on what router you have, my best advice is to ' bridge' the VM router and use your own router to connect to. Plenty of discussions around here on this topic.


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