facetime issue

blacknight83

hey folks, happy christmas boardsies!!

so got the parents iphones for xmas.. an issue I've discovered is when i try call them via facetime when the phones are in standy they will not connect.. they only use wifi i have cellular data off as they dont have a data plan to cover them. from a quick google search it appears when the iphone is in standy mode it disconnects from the wif, so when i try call it wont connect unless they are out of standy

think this maybe a bug with ios 9.2 because this didnt happen before hand with another family members phone with same setup

any help would be appreciated cheers

naasrd

blacknight83 wrote: »

hey folks, happy christmas boardsies!!

so got the parents iphones for xmas.. an issue I've discovered is when i try call them via facetime when the phones are in standy they will not connect.. they only use wifi i have cellular data off as they dont have a data plan to cover them. from a quick google search it appears when the iphone is in standy mode it disconnects from the wif, so when i try call it wont connect unless they are out of standy

think this maybe a bug with ios 9.2 because this didnt happen before hand with another family members phone with same setup

any help would be appreciated cheers

Have you tried using capital letters and punctuation? It makes it so much more interesting for the reader.

blacknight83

naasrd wrote: »

Have you tried using capital letters and punctuation? It makes it so much more interesting for the reader.

Really is that all you can contribute, why bother at all..

Presumably to get your post count up! Fool

Zcott

Not sure, but you might want to get them a SIM card. Would solve the problem as well as emails etc not coming in.

blacknight83

Zcott wrote: »

Not sure, but you might want to get them a SIM card. Would solve the problem as well as emails etc not coming in.

Thank you for replying. They both have brand new sim's in the phones, I think this is might be a bug in iOS 9.2.

Zcott

Does it work with data turned on?

blacknight83

Zcott wrote: »

Does it work with data turned on?

Yes works with cellular data enabled. It also works when phone is on wifi with cellular off, problem occurs when phone is in standby

Zcott

Could be an older router that doesn't support low power N mode?

Aquos76

Set them up with two 48months €10 plan SIM cards. 300 mins, unlimited texts and whatsapp and 1gb of data, problem sorted.