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Hkc GSM Q not wirking

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  • 24-12-2015 3:53pm
    #1
    Tigger83
    Registered Users Posts: 13 ✭


    Just installed a gsmQ unit in my own hkc secure wave. I have installed loads of these , but Murphy's law states it will only go wrong on your own alarm. I have a prepaid Vodafone sim witch is 2g and working (tried it in a phone first). But in the alarm it will not connect to the network and all I am getting is the red light flashing to indicate it can't connect to the network. I have tried it on two different alarms and both are saying the same fault , possible faulty GSM module or is there any trouble shooting I could do ?


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    #2
    Myrddin
    Closed Accounts Posts: 33,733 ✭✭✭✭Myrddin


    Moved to Home Security from Forum Requests


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    #3
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Tigger83 wrote: »
    Just installed a gsmQ unit in my own hkc secure wave. I have installed loads of these , but Murphy's law states it will only go wrong on your own alarm. I have a prepaid Vodafone sim witch is 2g and working (tried it in a phone first). But in the alarm it will not connect to the network and all I am getting is the red light flashing to indicate it can't connect to the network. I have tried it on two different alarms and both are saying the same fault , possible faulty GSM module or is there any trouble shooting I could do ?

    Have you checked the aerial connections on the GSM .
    I would also try a different SIM in the unit just to be sure.
    Have you powered down and up the alarm & GSM completely to see if the SIM initializes .
    After that its try a new GSM unit.


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    #4
    Tigger83
    Registered Users Posts: 13 ✭Tigger83


    Ok It is looking like Vodafone haven't changed it to 2g fingers crossed they get their finger out and get it sorted


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