iMac not connecting to NAS

Cerbera

I got a new iMac for the office and almost everything is working fine .... everything except it's not connecting to a D-Link DNS-232 NAS.

It sees the NAS immediately but just says "the version of the server you are trying to connect to is not supported" when I try to connect to it.

The D-Link website says that support and updates are no longer available for that model.

It showed up and connected fine on my old MacBook, shows up and connects on all the Windows stuff and I can connect to it off my phone and iPad using the FileBrowser app.

The NAS itself is fine, its just connecting to it thats the issue.

Is there some way around this or am I looking at another spend on new storage?

Cerbera

I could pretend to know what you just asked but the truth is I haven't a clue.

I've changed nothing on the NAS, just added a new iMac to the network

Cerbera

I've tried both ways and i get the same result either way

Cerbera

It looks like the software in the NAS and the software in the iMac are just not talking to each other ... and won't

Cerbera

Right I still haven't managed to get these two machines talking

Surely someone out there who's a lot more techie than I am must have seen and sorted this issue

Any more suggestions for me?

Paulw

Cerbera wrote: »

I got a new iMac for the office and almost everything is working fine .... everything except it's not connecting to a D-Link DNS-232 NAS.

I tried to find the manual for that NAS but can't. Do you know where I could find a link to one? Must be something simple. Maybe you need to enable something in the NAS (like SMB or AFP).

5uspect

Try cifs instead of smb or afp.

ZENER

Can you confirm the model number is actually DNS-232 ? I can't find anything on the D-Link site with that model number. They do lists a DNS-323 NAS, could that be it ?

The problem I think is that the version of AFP used on the device is old and insecure hence your new Mac throwing a wobbler. But you should still be able to connect via SMB or CIFS as mentioned above. From the Finder Menu select Go > Connect to Server (or CMD & K) and enter:

smb://<IP OF NAS> then Click the Browse button at the bottom of the Window, do you see a list of available shares ?
or
cifs://<IP OF NAS> and again click Browse to see if anything lists. You may need credentials for this protocol.

If you have enabled FTP access to the NAS then try ftp://<IP OF NAS> and enter the credentials to get access authentication.
Do either of these work ?

Have you enabled SMB File Sharing in System Preferences > Sharing > File Sharing > Options > Share files and folders using SMB

Can you access the Web Interface of the NAS ? Open a web browser (e.g. Safari) and enter http://<IP-address-of-NAS&gt; into the Address bar, do you see the web interface ? Just trying to establish basic communications between the NEW Mac and the NAS here.

One of the available protocols must work, at the very least FTP ! Apparently since 10.7.5 a newer version of AFP is supported with older ones being disabled. They can be re-enabled but I'm not sure if that's the case in El Capitain. If you're up to it you could try some of the suggestions here.

Ken

Cerbera

ZENER wrote: »

Can you confirm the model number is actually DNS-232 ? I can't find anything on the D-Link site with that model number. They do lists a DNS-323 NAS, could that be it ?

Oops yeah it's 323. I'm not sure if I was told the wrong number when I started the thread or if I typed it wrong.

:eek:

I can type in the IP address into Safari and it finds it that way alright but that's not ideal for saving stuff to the NAS.

I've been searching there Apple forums alright and it looks like I'm not the only one having this issue.

5uspect

Cerbera wrote: »

Oops yeah it's 323. I'm not sure if I was told the wrong number when I started the thread or if I typed it wrong.

:eek:

I can type in the IP address into Safari and it finds it that way alright but that's not ideal for saving stuff to the NAS.

I've been searching there Apple forums alright and it looks like I'm not the only one having this issue.

Can you ssh into the NAS? On our QNAP this is reserved for admin only tho. Another option is mounting a share with NFS.

SgtBob

Assuming you have access to the admin interface for the NAS, ensure that you have the various file sharing options enabled on it, CIFS, SMB, AFP. You may also find various sub options that need to be enabled or disabled.

If it has the option to enable AFP, once that is enabled it should work straight away.

Cerbera

Right here's what I've done .... and it's very non-tecchie

When I looked into it I discovered my existing NAS is north of 10 years old so it owes me nothing and as its got a good bit of data on it and we use it every day for work I decided that a new one wouldn't go to waste.

Anything I did to the existing one would surely only be a short term solution and the next time an update went on to the computers here I'd probably be back where I am now all over again.

Also the new one will give me easy remote access on my phone / tablet and this is a major plus for me (this is something we tried to get working for the old one but never succeeded)

SgtBob

Cerbera wrote: »

Right here's what I've done .... and it's very non-tecchie

When I looked into it I discovered my existing NAS is north of 10 years old so it owes me nothing and as its got a good bit of data on it and we use it every day for work I decided that a new one wouldn't go to waste.

Anything I did to the existing one would surely only be a short term solution and the next time an update went on to the computers here I'd probably be back where I am now all over again.

Also the new one will give me easy remote access on my phone / tablet and this is a major plus for me (this is something we tried to get working for the old one but never succeeded)

You can't go wrong with a new model. Some of the current soho models have excellent feature sets and will support pretty much any sharing required. I have a synology myself and find it excellent.

Cerbera

Yeah it was the only logical route once the penny dropped as to how old my current one is