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Dell laptop not detecting headphones

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  • 18-12-2015 5:03pm
    #1
    xxyyzz
    Registered Users Posts: 2,192 ✭✭✭


    I recently got a new Dell Latitude E5550 at work but for some reason it won't detect my audio technica ath-m50 headphones. It detects bog standard headphones when I plug them in with no issues. The audio technica's work on my HP laptop and my desktop but they don't have jack sensing software so I suspect the issue is something to do with this. Anyone got any ideas?


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    #2
    mordeith
    Registered Users Posts: 5,278 ✭✭✭mordeith


    xxyyzz wrote: »
    I recently got a new Dell Latitude E5550 at work but for some reason it won't detect my audio technica ath-m50 headphones. It detects bog standard headphones when I plug them in with no issues. The audio technica's work on my HP laptop and my desktop but they don't have jack sensing software so I suspect the issue is something to do with this. Anyone got any ideas?

    Is that a combo headphone/mic jack or a dedicated one?

    It's possible that the jack isn't delivering enough juice to power the phones either.


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    #3
    xxyyzz
    Registered Users Posts: 2,192 ✭✭✭xxyyzz


    mordeith wrote: »
    Is that a combo headphone/mic jack or a dedicated one?

    It's possible that the jack isn't delivering enough juice to power the phones either.

    Yeah, it's a combo.


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    #4
    mordeith
    Registered Users Posts: 5,278 ✭✭✭mordeith


    xxyyzz wrote: »
    Yeah, it's a combo.

    You might want to check that's the detection is not set to default to mic


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    #5
    xxyyzz
    Registered Users Posts: 2,192 ✭✭✭xxyyzz


    mordeith wrote: »
    You might want to check that's the detection is not set to default to mic

    Thanks, it does work ok with bog-standard headphones though. I might try one of those USB to 3.5mm adapters and see does that solve the issue.


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    #6
    mordeith
    Registered Users Posts: 5,278 ✭✭✭mordeith


    xxyyzz wrote: »
    Thanks, it does work ok with bog-standard headphones though. I might try one of those USB to 3.5mm adapters and see does that solve the issue.

    Do you know what impedance rating those particular headphones are. It is possible that there isn't enough power going to the speaker driver


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    #7
    xxyyzz
    Registered Users Posts: 2,192 ✭✭✭xxyyzz


    mordeith wrote: »
    Do you know what impedance rating those particular headphones are. It is possible that there isn't enough power going to the speaker driver

    38 Ω, according to the google machine.


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    #8
    mordeith
    Registered Users Posts: 5,278 ✭✭✭mordeith


    xxyyzz wrote: »
    38 Ω, according to the google machine.

    Anything below 50 ohms should be okay but you never know. I don't suppose you have a usb soundcard hanging around to test it


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    #9
    xxyyzz
    Registered Users Posts: 2,192 ✭✭✭xxyyzz


    mordeith wrote: »
    Anything below 50 ohms should be okay but you never know. I don't suppose you have a usb soundcard hanging around to test it

    No, I think I might pick up a soundblaster play during Christmas and give that a try. Thanks for the help.


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