Wrong result announced !

mirwillbeback

Hi,

I had a small bet on Quarenta on Saturday and was pretty stunned when the photo result was given.

I saw this today -

http://www.skysports.com/racing/news/12040/10102432/judge-calls-wrong-result-at-lingfield

Is there any chance they would pay me out if I go back to the shop?

Francie Barrett

mirwillbeback wrote: »

Is there any chance they would pay me out if I go back to the shop?

Do you have the docket? Paddy Power almost certainly would.

danganabu

I don't see how they can't , your selection was first past the post, simples.

The Mig

Few people have been tweeting PP and they have said they wont be paying out. They've been sending out the below link to people

https://support.paddypower.com/app/answers/detail/a_id/60/kw/horse%20/p/6

Peintre Celebre

Bookies not obliged to pay out. Bruce betting tweeted saying they will be but few will

danganabu

Wow really surprised by that, I guess I need to brush up on my betting rules, I simply assumed that the first past the post rule applied.

thesaturdayman

danganabu wrote: »

Wow really surprised by that, I guess I need to brush up on my betting rules, I simply assumed that the first past the post rule applied.

Being honest, I'm still really pissed off about this.

I had €25 ew on quarenta in a shop, @9/2, the horse traded at 1.03 on betfair in the photo and clearly was up.

Powers deciding not to pay and not just powers but every other bookie is frankly a joke & farce.

There must surely be laws to cover this: what if I backed it ante post?

Regardless powers for all their customer service bs are frankly hungry and will use whatever rules they can to con people where possible for their own gains.

mirwillbeback

thesaturdayman wrote: »

Being honest, I'm still really pissed off about this.

I had €25 ew on quarenta in a shop, @9/2, the horse traded at 1.03 on betfair in the photo and clearly was up.

Powers deciding not to pay and not just powers but every other bookie is frankly a joke & farce.

There must surely be laws to cover this: what if I backed it ante post?

Regardless powers for all their customer service bs are frankly hungry and will use whatever rules they can to con people where possible for their own gains.

I agree 100%, they make a big deal of their "customer" ethos and rewards but in effect it's always an advertisement that costs them nothing - they obviously check their liabilities 1st - if it was a 150/1 outsider here they'd be letting it be known everywhere they were paying.

Meantime, you can back a 2nd virtual horse and get money back.

Truly a gang of ****.

STB.

The Mig wrote: »

Few people have been tweeting PP and they have said they wont be paying out. They've been sending out the below link to people

https://support.paddypower.com/app/answers/detail/a_id/60/kw/horse%20/p/6

Interestingly according to their own rules in that link, it says that

The advertised times of races, the runners, returns and results as published in the Racing Post (or the national press) will govern settlement of all bets, excepting errors and omissions. Unless otherwise provided for in these rules, all bets will be settled at starting price, with the place part of each-way bets settled as per place terms set out in these rules

Quite Clearly the racing post published the result as.

1 Quarenta 4/1
2 The Blue Bomber 5/2F
3 Fella 20/1

9 ran Distances: nse, 6l, 1¼l
TIME 3m 33.80s
Jockey: Joshua Moore
Trainer: Jonjo O'Neill
WIN £4.50 PL £1.60, £1.70, £3.00
Ex £18.90
CSF £12.73
PLACEPOT £64.70 to a £1 stake. Pool of £52124.28 - 587.88 winning tickets.
QUADPOT £20.70 to a £1 stake. Pool of £4066.94 - 144.88 winning tickets.
Following a BHA inquiry, The Blue Bomber, originally placed 1st, was disqualified and placed 2nd. Quarenta was awarded the race
incorrect result called by judge.

http://www.racingpost.com/horses2/results/home.sd?r_date=2015-12-12

If it was worth a few quid, I would pursue it.

lemush

For £25 e/w just forget about it and move on. A freak event.

Victor

thesaturdayman wrote: »

There must surely be laws to cover this

Betting debts are unenforceable in law. But you can object to their licence.

Gringo180

Gangsters

convert

Victor wrote: »

Betting debts are unenforceable in law. But you can object to their licence.

Exactly this. Betting is considered a 'gentleman's agreement' and therefore unenforceable. As far as I can remember (and my memory is failing with age), I think the lad who ended up with the 1,000,000/1 ante post bet on the Cheltenham winners didn't actually receive anywhere near the sum he was technically entitled to. And it can't be challenged in court.

Bangor Billy

Not sure if you are just talking about Irish Law convert but, in the UK, the Gambling Act of 2005 made a bet a contract that is enforceable in law.

Juwwi

Victor wrote: »

Betting debts are unenforceable in law. But you can object to their licence.

I read a while ago that while the above is true if you bring a small claims court case against a bookie they will most of the time pay out immediately .

Makes sense the last thing a bookie would want is a judge agreeing with a punter ,, a bit like the grey area in clamping company laws l presume .

thesandeman

A bit off topic here, but anybody know why double result not apply to the Aintree Grand National?

Pinesky

wasn't aware of that but can understand why.
Bookies claim anywhere between stg 40m - stg 60m bet on the race, if they had a double payout they could have similar amounts of a loss , ignoring overrounds.

thesandeman

I wasn't aware either but it's the only named race hidden in the middle of the myriad of rules linked earlier.

chipsdave

Hadnt heard of this incident but it appears it was sometime after perhaps Days before the photo result was changed . The Bookmakers for Betting purposes always use the "weighed in " factor , once there is no Stewards Inquiry and the Jockeys weigh in then that is their result for paying out , any subsequent changes do not matter for betting purposes unfortunately for those on the promoted Horse.

thesaturdayman

do you know what? I am actually so pissed off & infact am seriously pissed off with the attitude of ppowers customer service towards me more so that im seriously thinking of going to the small claims court with it.

they are so smart arsed and matter of fact with me. I have not received a reply to my previous email & the shop whilst understanding were unable to do anything. As a point of sheer principle im going to fight them all the way if i lose i lose will have cost me €25. if i win the €100 odd i will use for an add in the racing post to tell the world to take it to small claims court and show their "customer service up" for the shambles it really is.

they are a thundering disgrace. you can be bloody sure if it was a 14/1 shot or bigger they be paying out in an act & shouting from the rooftops.

chipsdave

I wonder how many of those on the on the 5-2 Jolly rushed back into the shops to return their "winnings" once the result was overturned ??

thesaturdayman

considering bookies pay both double result and dead heats, that is a fairly ridiculous statement....

chipsdave

thesaturdayman wrote: »

considering bookies pay both double result and dead heats, that is a fairly ridiculous statement....

Not entirely ,there may well be those who would want to return the money purely on Moral grounds ,besides I was trying to illustrate how blinkered Punters become when they feel they have been wrong done by , Bookies and their regular Clients On Course especially would have a healthy relationship based on Honour , I have seen it happened where a Punter has returned money having collected and a Stewards called late on and placings reversed , I am trying to be helpful to You , let it go , there never was or will be a Double Result scenario here , if theres anyone You should be venting your anger at its the Steward that called the wrong result in the first place

lemush

thesaturdayman wrote: »

do you know what? I am actually so pissed off & infact am seriously pissed off with the attitude of ppowers customer service towards me more so that im seriously thinking of going to the small claims court with it.

they are so smart arsed and matter of fact with me. I have not received a reply to my previous email & the shop whilst understanding were unable to do anything. As a point of sheer principle im going to fight them all the way if i lose i lose will have cost me €25. if i win the €100 odd i will use for an add in the racing post to tell the world to take it to small claims court and show their "customer service up" for the shambles it really is.

they are a thundering disgrace. you can be bloody sure if it was a 14/1 shot or bigger they be paying out in an act & shouting from the rooftops.

Delusional, for 25ew surely it's time to forget about it, you will not win.

danganabu

lemush wrote: »

For £25 e/w just forget about it and move on. A freak event.

lemush wrote: »

Delusional, for 25ew surely it's time to forget about it, you will not win.

Must be great to be so dismissive of the bones of €200!

Besides I don't think its the sum of money involved its more the principle of the matter that has annoyed the OP and I have to say I would feel the same.

lemush

danganabu wrote: »

Must be great to be so dismissive of the bones of €200!

Besides I don't think its the sum of money involved its more the principle of the matter that has annoyed the OP and I have to say I would feel the same.

I agree totally on the principle but the rules are in PPs favour, I cannot see how he can win. Just take your business elsewhere.

mirwillbeback

thesaturdayman wrote: »

do you know what? I am actually so pissed off & infact am seriously pissed off with the attitude of ppowers customer service towards me more so that im seriously thinking of going to the small claims court with it.

they are so smart arsed and matter of fact with me. I have not received a reply to my previous email & the shop whilst understanding were unable to do anything. As a point of sheer principle im going to fight them all the way if i lose i lose will have cost me €25. if i win the €100 odd i will use for an add in the racing post to tell the world to take it to small claims court and show their "customer service up" for the shambles it really is.

they are a thundering disgrace. you can be bloody sure if it was a 14/1 shot or bigger they be paying out in an act & shouting from the rooftops.

I am going to do the same,if nothing else it will cost them 125 in staff hours to rectify

bucketybuck

I agree with Paddy Power, no point getting all frothed up at them for following the rules, even if most people think the rules are a great thing up until the point where they negatively affect them...

They have a particular time whereby they take the result of a race and pay out accordingly, sounds reasonable to me. Would people rather they did not pay out for weeks just in case of any possible incidents like this?

And as has been said already, I bet nobody who benefited from the cock up is running back to return their winnings, its naive to think otherwise.

Anyway, go bring them to court if you want, fight the power and all that. I'm sure you will be very successful.

ArmaniJeanss

@thesaturdayman, surely there has to be a cut-off point somewhere at which stage the book is closed for accounting purposes? At what time do you think that should be?

Or should I hang onto my losing dockets in the hope that something (drug test, invalid claim, ringer) comes to light weeks, months, years down the road and the bookies should be obliged to pay me?

danganabu

lemush wrote: »

I agree totally on the principle but the rules are in PPs favour, I cannot see how he can win. Just take your business elsewhere.

Exactly, its the only course of action really.

thesaturdayman

probably impossible to take my business else where, be biting my nose off to please my face....

for eg. had a substantial ew bet on the new one stephens day... knew it would be second, thought it might topple faugheen, got paid 15/8 the place and got my win stake back as a free bet.....

no other bookmaker offers that kind of value to be fair..... this is probably a one off incident i have had with powers, it could have been easily resolved but wasnt, and on a point of principle i will fight it. im not convinced ill win the argument, but i would be happy once i sufficiently showed them i was not taking the absolutely bollox decision lying down! what annoys me most is the pure smart arse attitude of the "customer service" team towards me. not actually interested in resolving or even being apologetic about it.

Francie Barrett

mirwillbeback wrote: »

I am going to do the same,if nothing else it will cost them 125 in staff hours to rectify

If it cost you over €100, then definitely try the small claims court. Paddy Power love to be seen as the punter friendly bookie, and I am sure if you push them, they will do something for you as a goodwill gesture.

Mick1968

I also had quarenta , but was my last leg of a lucky 15 & accumulater . The wrong result cost me around £2500 , the bet was with coral . I've tried to claim bet but they just quote their rules and say they will not be settling the bet on the amended result .
I'd appreciate any advice if there is anything I could do that might be successful , or will I just have to accept it ???