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Multistory Q-Park - Rental Car Wing Mirror Hit

  • 15-12-2015 2:37pm
    #1
    __Robinhood__
    Registered Users, Registered Users 2 Posts: 94 ✭✭


    Hi,

    Long story but I had a rental car 3 weeks ago as mine was in the garage. Parked it while at work in a Q-Park multistory carpark and the wing mirror was hit and cover came off. There was a note apologizing on my windscreen with a name and number.

    I called the number and a guy answered and agreed to pay damages. The cost was €180 however I cant make contact with the guy now. He's not answering. Is the car park obliged to show me cctv info to get the reg of his car?

    Is there any other way of resolving this? All I have is a name and number.


Comments

  • #2
    slimjimmc
    Registered Users, Registered Users 2 Posts: 7,786 ✭✭✭slimjimmc


    Data protection laws would prohibit the car park from showing you any CCTV images which can be used to identify other parties, you are only entitled to video containing your own image.
    https://www.dataprotection.ie/docs/Data-Protection-CCTV/242.htm
    https://www.dataprotection.ie/docs/CCTV/1242.htm

    However the Gardaí could probably get the footage.


  • #3
    biko
    Registered Users, Registered Users 2 Posts: 81,219 ✭✭✭✭biko


    Do you still have car? I'd say to let the rental place handle it, it's their car.


  • #4
    slimjimmc
    Registered Users, Registered Users 2 Posts: 7,786 ✭✭✭slimjimmc


    biko wrote: »
    Do you still have car? I'd say to let the rental place handle it, it's their car.
    I doubt they'll be bothered since they'll just deduct the repair bill from the OP's deposit or his CDW insurance if he bought it.


  • #5
    __Robinhood__
    Registered Users, Registered Users 2 Posts: 94 ✭✭__Robinhood__


    Would the gardai openly take it on? I have given the car back and payed the bill myself alright.


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