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Last Week's Top Five Queries (07.11.2015- 11.12.2015)

  • 11-12-2015 5:16pm
    #1
    Irish Water: Aaron P
    Closed Accounts Posts: 178 ✭✭


     
    Question 1 -  Water grant
     
    As the Water Conservation Grant is issued by the Department of Social Protection, if you successfully applied for the conservation grant but have yet to receive payment you can contact the Dept. of Social Protection on 071 9193302 or 1890 662244 for further information.
     
    Question 2 – Texts from Irish Water
     
    This is an automated correspondence which comes into play once your Irish Water account has an outstanding balance. Make a payment today and avoid a late payment penalty. See here for ways to pay. You can also call 1890448448 and make a payment by using our automated service.
     
     
    Question 3 – Water Conservation Grant Query
     
    If you were not eligible to apply for the 2015 Water Conservation Grant, once you have registered your primary residence with Irish Water you may be able to apply for the 2016 Water Conservation Grant.
     
    Question 4 - Phonecalls from Irish Water
     
    You may receive a phonecall from Irish Water if you have an outstanding balance on your account and you haven’t made a payment. If you have made a payment and feel that you have received a call in error please send your name, address and contact number by private message and can investigate further.
     
    Question 5 - Have a meter but getting a flat rate charge
     
    If your meter was installed half way through a billing cycle, you will receive an assessed bill. Your subsequent future bills will be based on your water usage, which is determined by your meter. Your meter readings can be found on the back of your bill, and you can also see your water consumption on a graph if you have signed up for a My Water account.
     


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