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Webmail and attachments

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  • 10-12-2015 5:11pm
    #1
    Closed Accounts Posts: 34,809 ✭✭✭✭


    The webmail is still stripping attachments from new mails and forwards.

    Is there an ETA for when this issue will be fixed? I don't have access to outlook during the day so this issue is becoming more and more troublesome.


Comments

  • Posts: 0 [Deleted User]


    Hi Smash,

    We have been working on implementing a solution which will replace the current webmail offering, we are getting close to the final testing process and aim to have this in operation during the first quarter of 2016. We appreciate your patience.


  • Registered Users Posts: 271 ✭✭davidm20


    Hi Smash,

    We have been working on implementing a solution which will replace the current webmail offering, we are getting close to the final testing process and aim to have this in operation during the first quarter of 2016. We appreciate your patience.
    Bumping this, one year on from this user asked and nearly 2 years from when my company asked. 

    We have not been notified but has this fix/update scheduled for 2016 been released yet?


  • Registered Users Posts: 7,739 ✭✭✭mneylon


    Sorry for the delay in replying

    If you can contact our helpdesk (help@blacknight.com) with:
    - subscription ID
    - domain(s)

    We can get you moved over to the new and wonderful webmail solution we now offer :) 

    HTH

    Michele


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