Moved out of home - need help

bada_bing

Hi,

I just received a text message on my phone saying that my account is overdue. I can't call the number provided as i'm deaf. I sold the property in May 2015 and i've since learned that the buyer's solicitor has failed to do the necessary steps to register the ownership and i've been chasing him up on it

In the meantime, what can i do to close the account at my old address? i don't have the WPRN number, what steps should i take to close the account at my old address.

any help would be much appreciated.

Thanks

Irish Water: Aaron P

bada_bing wrote: »

Hi,

I just received a text message on my phone saying that my account is overdue. I can't call the number provided as i'm deaf. I sold the property in May 2015 and i've since learned that the buyer's solicitor has failed to do the necessary steps to register the ownership and i've been chasing him up on it

In the meantime, what can i do to close the account at my old address? i don't have the WPRN number, what steps should i take to close the account at my old address.

any help would be much appreciated.

Thanks

Hi bada_bing,

Thank you for contacting us.

Would you mind sending the following details by private message and I will be able to assist you further:

Name;
Address;
Contact Telephone Number and;
If you are the account holder.

Kind regards,
Aaron

bada_bing

Hi Aaron,

I sent a pm on tuesday afternoon, just wondering if there's any update on the matter.

Thanks!

Irish Water: Mairead

Hi bada_bing,

A member of our team will be in contact with you by PM shortly.

Kind regards,
Mairead

bada_bing

Hi ,

My account with Irish Water is still active at my old address even though i paid the outstanding amount owed from when i was living at the old property. I left the property last May and it appears that i still have an active account with Irish Water for the old address. I would like to have the account closed as i'm no longer a direct customer of Irish Water. Can someone please get in touch with me in order to close the account?

Thanks

Irish Water: Mairead

Hi bada_bing,

Thanks for getting in touch and updating us.

We will certainly look into this for you and a member of our team will respond to your query sent by DM shortly.

Kind regards,
Mairead