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Last Week's Top Five Queries (23.11.2015- 27.11.2015)

  • 03-12-2015 2:52pm
    #1
    Irish Water: Niall
    Closed Accounts Posts: 310 ✭✭


    Question 1: There is a loose manhole cover on the road. Who do I contact?

    If you notice a loose manhole cover, we would advise you contact us on 1890 278 278 and a member of our team will investigate this and try to resolve this matter as soon as possible.
     
    Alternatively if you PM:

    -          Your Name;
    -          Address; and
    -          Contact Number.
     

    We will be happy to assist you further.

    Question 2: Who can I contact about my bill as the details are not correct?

    If you have any queries regarding your Irish Water bill, feel free to get in touch with us. We’re happy to help. Please see here for all our methods of contact.

    Question 3: Billing? 
     
    Please visit here for more information on your bill. Alternatively, please contact us here with any queries you may have.

    Question 4: Will I get same day receipt? 

    [font=Calibri, sans-serif]We do not issue receipts to customers you can use the invoice, which will be visible on your next bill, as proof of payment.[/font]


    [font=Verdana, sans-serif]Question 5: Landlord asking for water charges within rent. What can I do? [/font]


    As your arrangements for payment of your water charges are with a third party, we advise that you contact your property agent with regards to this matter.
     
    [font=Calibri, sans-serif]You can also find more information regarding tenants, landlords and your Irish Water bills here.[/font]


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