Have a meter but getting a flat rate charge

cork_south

Hi folks,

I have a meter installed butbut my last bill isis flat rate.

Wil my next bll be metered ?

Irish Water: Niall

Hi cork_south,

Thanks for your query.

If your meter was installed half way through a billing cycle, you will receive an assessed bill. Your subsequent future bills will be based on your water usage, which is determined by your meter. Your meter readings can be found on the back of your bill, and you can also see your water consumption on a graph if you have signed up for a My Water account. For information regarding meter, please click here.

You can sign up and find out more about an Irish Water online account here. Furthermore, if your meter usage exceeds the average consumption, you will be billed on the assessed charge. For more information on charges, please click here.

I hope this information helps.

Kind regards,
Niall

cork_south

Irish Water: Niall wrote: »

Hi cork_south,

Thanks for your query.

If your meter was installed half way through a billing cycle, you will receive an assessed bill. Your subsequent future bills will be based on your water usage, which is determined by your meter. Your meter readings can be found on the back of your bill, and you can also see your water consumption on a graph if you have signed up for a My Water account. For information regarding meter, please click here.

You can sign up and find out more about an Irish Water online account here. Furthermore, if your meter usage exceeds the average consumption, you will be billed on the assessed charge. For more information on charges, please click here.

I hope this information helps.

Kind regards,
Niall

Thx Niall.

Irish Water: Niall

Hi cork_south,

You're very welcome.

Please don't hesitate to contact us with any other queries you may have.

Kind regards,
Niall

cork_south

2 quick questions please.

That online account says we have used 4.216m cubed for October 2015. How can I find d out if that is good or bad and how much it would cost?

I see on your site it says:
The children s water allowance is 21m3 (21,000 litres) a year, per service per child (aged 17 years old and under.
How do I let ye know about my children?

Irish Water: Niall

Hi cork_south

cork_south wrote: »

2 quick questions please.

That online account says we have used 4.216m cubed for October 2015. How can I find d out if that is good or bad and how much it would cost?

I see on your site it says:
The children s water allowance is 21m3 (21,000 litres) a year, per service per child (aged 17 years old and under.
How do I let ye know about my children?

The average consumption for one person in 66m3 per annum. Which is working out at roughly 16.5m3 per quarter per person.

If you send a PM with the following details, we will be able to update your account to include the childhood allowance:

- Name;
- Address; and
- Contact Number.

I hope this helps.

Kind regards,
Niall

zdragon

Same here
despite the fact that our estate has meter installed last year.
After calling Irish Water numerous times
I still get the unmetered bill.

Irish Water: Laura

Hi Zdragon,

Thank you for getting in touch.

zdragon wrote: »

Same here
despite the fact that our estate has meter installed last year.
After calling Irish Water numerous times
I still get the unmetered bill.

We will be more than happy to look into this matter for you if you could supply the following details by PM:

- Name;
- Contact Number; and
- Address.

Once we receive these details, we can look into this matter for you.

Kind regards,
Laura

zdragon

Irish Water: Laura wrote: »

Hi Zdragon,

Thank you for getting in touch.

zdragon wrote: »

Same here
despite the fact that our estate has meter installed last year.
After calling Irish Water numerous times
I still get the unmetered bill.

We will be more than happy to look into this matter for you if you could supply the following details by PM:

- Name;
- Contact Number; and
- Address.

Once we receive these details, we can look into this matter for you.

Kind regards,
Laura

Get in touch with your bosses and your job properly,
I am sick of calling Irish Water to fix the bill and receive the same flat fee B.S.