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I've just registered online

  • 02-12-2015 6:09pm
    #1
    booboonumber9
    Users Awaiting Email Confirmation Posts: 36 ✭


    Hi

    I've just registered on-line and can't see where to change the charge from water/wastewater to just water as the house has a septic tank.

    thanks


Comments

  • #2
    Irish Water: Mairead
    Closed Accounts Posts: 709 ✭✭✭Irish Water: Mairead


    Hi booboonumber9,

    Thanks for contacting us.

    In order to update your account to include your septic tank, and ensure you are billed accurately, we suggest you call us on 1890 448 448.

    Our billing lines are open from 8am until 8pm Monday to Friday, and from 9am to 5.30pm on Saturdays.

    Once you call, a member of our team will be happy to assist you further.

    I hope you found this information helpful.

    Kind regards,
    Mairead


  • #3
    booboonumber9
    Users Awaiting Email Confirmation Posts: 36 ✭booboonumber9


    Hi, unfortunately the house is in a mobile black-spot and calls often drop in the middle of conversations. Mobile broadband is intermittent too.

    Isn't there anything that could be sorted on-line?

    thanks


  • #4
    Irish Water: Mairead
    Closed Accounts Posts: 709 ✭✭✭Irish Water: Mairead


    Hi booboonumber9,

    For data protection reasons, these details can only be updated over the phone.

    Kind regards,
    Mairead


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