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Update on online account registration

  • 02-12-2015 02:31PM
    #1
    ailbheg
    Registered Users, Registered Users 2 Posts: 226 ✭✭


    I rang last week as I was unable to register for an online account, as there was "No property found for WPRN and Account Number combination." I was given a case ID and told I'd be called back, but I haven't heard anything yet. Would it be possible to get an update on the issue?


Comments

  • #2
    Irish Water: Niall
    Closed Accounts Posts: 310 ✭✭Irish Water: Niall


    Hi ailbheg,

    Thank you contacting TalkTo Forum and apologies that you have not received any contact.

    Would you mind sending the following details via PM and we can assist you further:

    - Name;
    - Address;
    - Contact Number; and
    - Confirmation that you are the account holder.

    Thanks in advance,
    Niall


  • #3
    ailbheg
    Registered Users, Registered Users 2 Posts: 226 ✭✭ailbheg


    Irish Water: Niall wrote: »
    Hi ailbheg,

    Thank you contacting TalkTo Forum and apologies that you have not received any contact.

    Would you mind sending the following details via PM and we can assist you further:

    - Name;
    - Address;
    - Contact Number; and
    - Confirmation that you are the account holder.

    Thanks in advance,
    Niall
    What do you need as confirmation that I am the account holder?


  • #4
    Irish Water: Niall
    Closed Accounts Posts: 310 ✭✭Irish Water: Niall


    Hi ailbheg,

    Just a sentence confirming that you are the account holder along with your Account Number.

    I hope this helps.

    Kind regards,
    Niall


  • #5
    ailbheg
    Registered Users, Registered Users 2 Posts: 226 ✭✭ailbheg


    Irish Water: Niall wrote: »
    Hi ailbheg,

    Just a sentence confirming that you are the account holder along with your Account Number.

    I hope this helps.

    Kind regards,
    Niall
    PM sent, thanks.


  • #6
    Irish Water: Mairead
    Closed Accounts Posts: 709 ✭✭✭Irish Water: Mairead


    Hi ailbheg,

    Thanks. A member of our team will respond to your query shortly.

    Kind regards,
    Mairead


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