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How to Cancel?

  • 24-11-2015 2:22pm
    #1
    Plascebo
    Registered Users, Registered Users 2 Posts: 798 ✭✭✭


    Hi, my current contract ends on 27th Jan. If I cancel now would I have to pay a penalty, and how much?
    Also, if I wish to cancel the contract when it ends on the 27th Jan., when would I to give cancellation notice, a month earlier?
    Thanks.


Comments

  • #2
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    Plascebo wrote: »
    Hi, my current contract ends on 27th Jan. If I cancel now would I have to pay a penalty, and how much?
    Also, if I wish to cancel the contract when it ends on the 27th Jan., when would I to give cancellation notice, a month earlier?
    Thanks.
    Hi Plascebo

    The cancellations team will accept a request to cancel 30 days before the 27th of January so that your account is closed on that date. Ultimately 30days notice is required but yes, the notice can be given before the date of expiration of contract.

    Please contact the eir cancellations team on free phone 1800303600 to find out how much an early cancellation will cost.

    Thank you

    Al


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