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HTC One keeps restarting - any ideas?

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  • 22-11-2015 4:42pm
    #1
    chakotha
    Registered Users Posts: 912 ✭✭✭


    Hey there it's been restarting since Friday evening.

    The only recent changes are I installed 3 apps on Friday, Khan Academy, Issonline and Stock Trader.

    I uninstalled these 3 on Saturday. I brought it into the shop and they did a soft reset and unfortunately it is still restarting.

    I have tried doing a factory reset (backed up recently) but it does the restart routine only a few secs in.

    I checked a youtube vid where a guy does a trick with a Samsung that goes into a console but this one loads up the 3 and HTC intros straight away.

    Any suggestions are most appreciated!


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    #2
    duridian
    Registered Users Posts: 3,541 ✭✭✭duridian


    I hope for your sake I'm wrong but it sounds very like battery failure.
    I experienced similar symptoms on a HTC Sensation a few years ago, and in the end a new battery solved it.
    Not such an easy fix on HTC One. Any of M7, M8 or M9 models are extremely difficult to open up and probably best done by professional repair centre.


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    #3
    Toots
    Administrators, Business & Finance Moderators, Society & Culture Moderators Posts: 16,905 Admin ✭✭✭✭✭Toots


    Which HTC One is it? M7/8/9?


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    #4
    chakotha
    Registered Users Posts: 912 ✭✭✭chakotha


    Should have mentioned - it is an M7.

    I brought it into the shop and as it is within warranty they have sent it off for repair.

    Thanks.


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