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Train delays outages

  • 17-11-2015 6:25pm
    #1
    beauf
    Closed Accounts Posts: 22,648 ✭✭✭✭


    Where is the best place to see if a train or line has a problem. It never seems to be posted online till long after the problem. The first you hear about it is when you walk into the station.


Comments

  • #2
    Cakerbaker
    Registered Users, Registered Users 2 Posts: 850 ✭✭✭Cakerbaker


    Follow Irish rail on Twitter. They update that fairly quickly when there's a problem.


  • #3
    beauf
    Closed Accounts Posts: 22,648 ✭✭✭✭beauf


    I haven't found twitter great. I was wondering was there anything else.


  • #4
    GM228
    Registered Users, Registered Users 2 Posts: 8,922 ✭✭✭GM228


    beauf wrote: »
    I haven't found twitter great. I was wondering was there anything else.

    Nothing better than Twitter.

    GM228


  • #5
    Utdfan20titles
    Closed Accounts Posts: 246 ✭✭Utdfan20titles


    beauf wrote: »
    Where is the best place to see if a train or line has a problem. It never seems to be posted online till long after the problem. The first you hear about it is when you walk into the station.

    The best thing to do is assume your train or bus is late or won't come at all. You'll be pleasantly surprised then on the rare occasions that they do.


  • #6
    beauf
    Closed Accounts Posts: 22,648 ✭✭✭✭beauf


    The train are generally on time for me.

    But when there's a problem it would be nice to know so you can make alternative arrangements.


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  • #7
    L1011
    Registered Users, Registered Users 2 Posts: 72,193 ✭✭✭✭L1011


    Twitter always lags behind station announcements (when they bother) for me. Had had some massive time wasted when Docklands has one of its monthly points failures.


  • #8
    ongarboy
    Registered Users, Registered Users 2 Posts: 5,201 ✭✭✭ongarboy


    L1011 wrote: »
    Twitter always lags behind station announcements (when they bother) for me. Had had some massive time wasted when Docklands has one of its monthly points failures.

    It was a fallen tree on the line outside Docklands due to Storm Barney and was clearly announced over the station intercom and several times by the driver on the rerouted service.. In fairness you can't blame points failure this time.

    I think the Irish Rail app on smartphones should have an alert feed from Twitter. I'm not a Twitter user and it was only when I googled Irish Rail yesterday evening that the twitter alert appeared.

    Docklands services departed from Connolly instead. The crowds trying to get on the delayed M3 Parkway bound 5:55pm at Connolly were unreal. I felt sorry for Dunboyne/M3 passengers who couldn't get onboard as anyone bound for stations up to Clonsilla could easily have waited for the Maynooth train a few minutes after.


  • #9
    devnull
    Moderators, Motoring & Transport Moderators Posts: 11,802 Mod ✭✭✭✭devnull


    If it happens before 7.30am generally it's not reported or known about anywhere.


  • #10
    beauf
    Closed Accounts Posts: 22,648 ✭✭✭✭beauf


    ongarboy wrote: »
    It was a fallen tree on the line outside Docklands due to Storm Barney and was clearly announced over the station intercom and several times by the driver on the rerouted service.. ...

    How hard would it have been to announce this on twitter as soon as they heard. There doesn't seem to be any robust reporting system in Irish rail. Twitter doesn't seem to get updated till long after the event.


  • #11
    L1011
    Registered Users, Registered Users 2 Posts: 72,193 ✭✭✭✭L1011


    ongarboy wrote: »
    It was a fallen tree on the line outside Docklands due to Storm Barney and was clearly announced over the station intercom and several times by the driver on the rerouted service.. In fairness you can't blame points failure this time.

    I think the Irish Rail app on smartphones should have an alert feed from Twitter. I'm not a Twitter user and it was only when I googled Irish Rail yesterday evening that the twitter alert appeared.

    Docklands services departed from Connolly instead. The crowds trying to get on the delayed M3 Parkway bound 5:55pm at Connolly were unreal. I felt sorry for Dunboyne/M3 passengers who couldn't get onboard as anyone bound for stations up to Clonsilla could easily have waited for the Maynooth train a few minutes after.

    I was referring to the other, constant, points and signal issues. Was on the reversing train last night and they did keep us informed but twitter was not updated


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  • #12
    ongarboy
    Registered Users, Registered Users 2 Posts: 5,201 ✭✭✭ongarboy


    beauf wrote: »
    How hard would it have been to announce this on twitter as soon as they heard. There doesn't seem to be any robust reporting system in Irish rail. Twitter doesn't seem to get updated till long after the event.

    Maybe it wasn't updated for earlier services but when I googled at 5:45pm it was updated on Twitter when it was still and would still be an event for many other commuters up until last train departures at 7:25pm. Granted, I had already arrived at Docklands at that point so had to make a new trek down to Connolly but the twitter update at that point just relayed the same information that was being announced at the station.

    The problem is that you don't actively seek out updates if you naturally assume rail service is running as normal. I guess it would be nice for the IR app to send disruption/delay notifications (similar to Facebook app notifications). Maybe I should subscribe to Twitter after all.....


  • #13
    Hilly Bill
    Registered Users, Registered Users 2 Posts: 6,050 ✭✭✭Hilly Bill


    beauf wrote: »
    How hard would it have been to announce this on twitter as soon as they heard. There doesn't seem to be any robust reporting system in Irish rail. Twitter doesn't seem to get updated till long after the event.

    The event has to happen first for twitter to update. Once they get the info, they pass it on.


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