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Account Locked

  • 15-11-2015 1:46pm
    #1
    Decerto
    Registered Users, Registered Users 2 Posts: 309 ✭✭


    When I try to log in I get "Your account has been locked, please try to log on again in 60 minutes". It just keeps saying this even after 40 minutes. If there is an actual countdown why doesn't show me the exact time left?


Comments

  • #2
    TheChizler
    Registered Users, Registered Users 2 Posts: 9,514 ✭✭✭TheChizler


    Have you tried again after 60 minutes?


  • #3
    Irish Water: Amy A
    Closed Accounts Posts: 196 ✭✭Irish Water: Amy A


    Hi Decerto,

    Thanks for your query.

    If you are still experiencing the above disruptions with your online account, please send us a DM with the following details and we will be happy to investigate this further for you:

    Your name;
    Address;
    Contact Number;
    Account Number and;
    Confirmation that you are the account holder.

    Thanks in advance,
    Amy.


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