unexpected customs charge on package....how long do an post hold it for?

foxy_j

Hi

I ordered items from the US couple months ago and i guess I was lucky and didn't get charged customs. Placed another order 3 weeks ago and this time I did get caught out. Got a 'missed delivery docket' with the customs charge on it.

The items work out much dearer than the shops here with the charge so what happens if I don't pay and collect the items. Will they get sent back and I can get a refund from the seller? How long will an post hold the package for?

The business accepts returns.

Thanks

sconhome

Depends on how they are managing it.

The goods are held in the parcel centre pending your customs clearance. If you don't pay they won't clear customs so you will be unable to return to the sender. Sometimes goods are held in bonded storage and fees will apply for this.

Might be worth contacting them directly.

Atomic Pineapple

They won't send them back for you anyway, as above you could even be charged for storage if you don't pay the customs charges.

Best bet is to just suck it up and pay the charges and learn from the experience.

foxy_j

aw no really storage charges?? dam international is not worth the hassle especially now the dollar is so strong its not a bargain. live and learn i guess unless anyone else knows a way round it..chancing my luck i know