Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Trying to pay a bill

  • 09-11-2015 9:27pm
    #1
    looksee
    Registered Users, Registered Users 2 Posts: 29,090 ✭✭✭✭


    I have just tried to pay my bill online, twice with a debit card and once with a credit card, and have been told I cannot pay. Is there a problem with the site, or any suggestions what might be the issue?


Comments

  • #2
    Irish Water: Mairead
    Closed Accounts Posts: 709 ✭✭✭Irish Water: Mairead


    Hi looksee,

    Thanks for getting in touch.

    Would you mind advising what stage of the payment process you reached before you received this error message?

    As this may be sensitive information, and so you do not divulge any personal details, we recommend you PM your answer and we will be more than happy to investigate this for you.

    Thanks,
    Mairead


  • #3
    looksee
    Registered Users, Registered Users 2 Posts: 29,090 ✭✭✭✭looksee


    Have just paid bill with same credit card that was refused previously, no problem


  • #4
    Irish Water: Mairead
    Closed Accounts Posts: 709 ✭✭✭Irish Water: Mairead


    Hi looksee,

    Thanks for the update and we're glad to hear this is now resolved.

    If you have any other queries, please let us know and we will be happy to help.

    Kind regards,
    Mairead


Advertisement