Cancellation of Contract.....

Wonda-Boy

I wish to cancel my contract, I have a number of outstanding issues falling on deaf ears and after numerous attempts to get these resolved and extreme patience on my behalf with both meteor and Eircom I have had enough.

I would appreciate if someone could contact me for my details via PM before I just cancel Direct Debit and leave Eircom (Eir) hanging like they have left me.

BTW,

Can someone plz tell me if 30 days notice on cancelling a contract is sufficent if i do decide to be the bigger person and give them that time.

eir: Alan

Wonda-Boy wrote: »

I wish to cancel my contract, I have a number of outstanding issues falling on deaf ears and after numerous attempts to get these resolved and extreme patience on my behalf with both meteor and Eircom I have had enough.

I would appreciate if someone could contact me for my details via PM before I just cancel Direct Debit and leave Eircom (Eir) hanging like they have left me.

BTW,

Can someone plz tell me if 30 days notice on cancelling a contract is sufficent if i do decide to be the bigger person and give them that time.

Hi Wonda-Boy

I'm sorry to hear of this. Only eir's cancellations team can advise on the cancellation of your account and the best advice I can offer you is to contact them on free phone 1901 or on 1800303600.

While I'll be unable to advise on the cancellation I am here to help if you would like to PM me your eir ac number and details of the issues in hand.

Thanks
Al

Wonda-Boy

Have rang them and the manger speak or script that they read is pathetic.....cancellation of direct debit is the best course of action TBH.

eir: Alan

Wonda-Boy wrote: »

Have rang them and the manger speak or script that they read is pathetic.....cancellation of direct debit is the best course of action TBH.

Hi Wonda-Boy

It will be at the discretion of the cancellations team to rule on the contract. I'm afraid this judgement cannot be made here.

Thanks
Al

Wonda-Boy

Yeah yeah blah blah, Of course it is management speak at the finest. The contract was invalid from day one, I was told I would have certain features switching over from meteor which have not been implemented.

Therefore the contract is null and void....Meteor and Eir are a total joke stay well clear folks.

eir: Alan

Wonda-Boy wrote: »

Yeah yeah blah blah, Of course it is management speak at the finest. The contract was invalid from day one, I was told I would have certain features switching over from meteor which have not been implemented.

Therefore the contract is null and void....Meteor and Eir are a total joke stay well clear folks.

Sorry you feel this way Wonda-Boy - Ultimately I cannot offer a route to challenge this here but you are entitles to contact the relevant regulating authority if you feel your consumer rights are in breach.

Al

Wonda-Boy

ME and hundreds of others.....joke of a company.

Funny how you cancel a DD and all nicey nicey.