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Unanswered Emails - months of questions

SteelEir · 2015-11-08 16:20:34

Hello i have sent 2 emails in the past 2 weeks both of which have been unanswered. I need to speak to someone about switching a business line to a home line however anytime i rang in the past couple of months to ask how, i get different answers. Hence the need for the email to be answered so i know the exact steps. This…

08-11-2015 4:20pm

#1

SteelEir

Registered Users, Registered Users 2 Posts: 2 ✭

Join Date: November 2015

Posts: 1

Hello i have sent 2 emails in the past 2 weeks both of which have been unanswered. I need to speak to someone about switching a business line to a home line however anytime i rang in the past couple of months to ask how, i get different answers. Hence the need for the email to be answered so i know the exact steps. This needs to be done asap at this stage.

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Comments

#2 09-11-2015 11:43am

eir: Alan

Closed Accounts Posts: 1,305 ✭✭✭

Join Date: September 2015

Posts: 1287

SteelEir wrote: »

Hello i have sent 2 emails in the past 2 weeks both of which have been unanswered. I need to speak to someone about switching a business line to a home line however anytime i rang in the past couple of months to ask how, i get different answers. Hence the need for the email to be answered so i know the exact steps. This needs to be done asap at this stage.

HI SteelEir

I'm afraid eir do have or supply an email correspondence option. If you have queries I would recommend contacting eir by WebChat at www.eir.ie/chatnow or PM me your questions and I'll look in to this further for you.

Thanks
Al

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#3 10-11-2015 2:45pm

SteelEir

Registered Users, Registered Users 2 Posts: 2 ✭

Join Date: November 2015

Posts: 1

Thanks alan, i pm'd you about the issue.

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#4 10-11-2015 4:43pm

eir: Alan

Closed Accounts Posts: 1,305 ✭✭✭

Join Date: September 2015

Posts: 1287

SteelEir wrote: »

Thanks alan, i pm'd you about the issue.

Thanks for taking my call SteelEir

I'll be in touch again tomorrow as promised.
Al

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