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I cannot log in with Irish water

  • 05-11-2015 10:29pm
    #1
    aquarius lady
    Registered Users, Registered Users 2 Posts: 28 ✭


    I have spend at least an hour trying to log in to pay my bill, it just tells me that my password is incorrect. I get a new password it doesnt allowme use it, says it is not strong enough and this is for a whole combination of passwords. Then it asks my security question and it tells me the answer is incorrect. I do not have anymore time for this, I wonder if the bill could be posted via snail mail. Thanks 


Comments

  • #2
    Irish Water: Mairead
    Closed Accounts Posts: 709 ✭✭✭Irish Water: Mairead


    Hi aquarius lady,

    Thanks for contacting us.

    We will be more than happy to assist you with this, if you provide the following details by private message:

    - Name;
    - Address; and
    - Contact Number;

    Once these details are confirmed, we can send a postal copy of your bill.

    In regard to your online account, we would advise you try using a different browser and clearing your cache and cookies and see if this helps. If this ongoing, please let us know and we can look into matter further for you.

    Kind regards,
    Mairead


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