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Faulty WiFi on F1000 router

  • 04-11-2015 5:30pm
    #1
    OTNiner
    Registered Users, Registered Users 2 Posts: 84 ✭✭


    HI

    I have a F1000 router on which the Wifi has become increasingly intermittent since early to mid October. 

    I have tried all the usual solutions like restricting the band to n only, changing channels etc. to no effect. It has gotten so bad as to be unusable with a signal holding for typically only minutes before dropping and even when working the performance is very poor.


    The DSL side is working perfectly and wired connections are fine.

    I have currently disabled Wifi and am using an old router configuered to just provide the wifi using one of the routers wired ports and this works fine i.e. a different WiFi access Point on the shame channel / frequency in the same location provides a working service thus ruling out any RF interference issues.


    What is the policy / procedure in relation to getting this repaired or replaces.


Comments

  • #2
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    OTNiner wrote: »
    HI

    I have a F1000 router on which the Wifi has become increasingly intermittent since early to mid October. 

    I have tried all the usual solutions like restricting the band to n only, changing channels etc. to no effect. It has gotten so bad as to be unusable with a signal holding for typically only minutes before dropping and even when working the performance is very poor.


    The DSL side is working perfectly and wired connections are fine.

    I have currently disabled Wifi and am using an old router configuered to just provide the wifi using one of the routers wired ports and this works fine i.e. a different WiFi access Point on the shame channel / frequency in the same location provides a working service thus ruling out any RF interference issues.


    What is the policy / procedure in relation to getting this repaired or replaces.
    Hi OTNiner

    If you would like to PM me your eir account number I will have this looked in to for you and update you later today.

    Thanks
    Al


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