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Low Telephone Line

  • 02-11-2015 10:44pm
    #1
    Banned (with Prison Access) Posts: 1,066 ✭✭✭


    This summer a contractor was unable to access one of my fields due to a low telephone wire across the entrance. It is not that the telephone wire has fallen it is just that the tractors and machinery have gotten much bigger.

    I made enquires and was told to email plantalterations@eircom.net and they would raise it. I emailed them two months ago and again a month ago but have not received any reply.

    Is their someone else I can contact or has anyone had this problem in the past?

    Thanks


Comments

  • Registered Users, Registered Users 2 Posts: 11,396 ✭✭✭✭Timmaay


    Drive through it ha. Not your problem if it's too low, and they won't be long coming down to yas then! Obviously don't do this with an ESB line ha!


  • Registered Users, Registered Users 2 Posts: 9,316 ✭✭✭tanko


    You need to ring your landline provider and report a fault with your line. This will get them out to you. I had the same problem getting a rake into fields.
    Eircom put up longer poles to raise the wires.


  • Banned (with Prison Access) Posts: 1,066 ✭✭✭restive


    tanko wrote: »
    You need to ring your landline provider and report a fault with your line. This will get them out to you. I had the same problem getting a rake into fields.
    Eircom put up longer poles to raise the wires.

    I talked to my landline provider, IFA Telecom. It was them that gave me the email address.


  • Registered Users, Registered Users 2 Posts: 3,194 ✭✭✭foxy farmer


    Timmaay wrote: »
    Drive through it ha. Not your problem if it's too low, and they won't be long coming down to yas then! Obviously don't do this with an ESB line ha!

    If you pull it down and they find out you'll get a hefty bill. Heard of a contractor being billed 4k for cracking a low voltage overhead line with a harvester. The repair done consisted of 2 crimped joints. Threatened with court when he refused to pay. Go down the health and safety route. Only thing they're all afraid of nowadays.


  • Registered Users, Registered Users 2 Posts: 1,453 ✭✭✭Zr105


    restive wrote: »
    I talked to my landline provider, IFA Telecom. It was them that gave me the email address.

    not trying to be smart with you here but that right there is your problem, and I say that from experience, it's still an eir line and as much as you try with ifa telecom the faults just get ignored basically, the lines were down here rang to see when they'd be back, gave the phone number "oh your not with eircom you'll have to ring your provider" and they hung up, rang straight back and gave them the granny's house number "oh yeah we're hoping to have that sorted by lunch"

    As said above simplest is to forget the loader ;)


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  • Registered Users, Registered Users 2 Posts: 4,275 ✭✭✭orm0nd


    Report a dangerous cable to the alterations and dangerous plant division on 1850 245 424.


    Edit

    I see your'e with IFA telecom spent 3 weeks trying to solve internet problems & getting no where , moved to SKY & problem still there 3 days after reporting to SKY problem solved & internet speed twice that of IFA

    IFA TEL are a joke


  • Registered Users, Registered Users 2 Posts: 18,719 ✭✭✭✭_Brian


    We had same and I spotted an engineer working near bye. I had a chat with him saying I was worried the contractor would get caught in it and damage the pole.
    He said he'd get to it when he was back at the pole, Within a week he tightened up the line.

    It's not only that machinery has gotten bigger. Over time the line stretches and sags down, he said it's a common enough problem. No cost involved


  • Closed Accounts Posts: 139 ✭✭BG2.0


    _Brian wrote: »
    We had same and I spotted an engineer working near bye. I had a chat with him saying I was worried the contractor would get caught in it and damage the pole.
    He said he'd get to it when he was back at the pole, Within a week he tightened up the line.

    It's not only that machinery has gotten bigger. Over time the line stretches and sags down, he said it's a common enough problem. No cost involved

    There is a minimum height limit lines can be.


  • Registered Users, Registered Users 2 Posts: 7,920 ✭✭✭freedominacup


    Timmaay wrote: »
    Drive through it ha. Not your problem if it's too low, and they won't be long coming down to yas then! Obviously don't do this with an ESB line ha!

    If you pull it down and they find out you'll get a hefty bill. Heard of a contractor being billed 4k for cracking a low voltage overhead line with a harvester. The repair done consisted of 2 crimped joints. Threatened with court when he refused to pay. Go down the health and safety route. Only thing they're all afraid of nowadays.

    They try this on all the time. They are fully entitled to recover their costs but they just pad it out completely. I pulled down an overhead wire going from main (road) line to a private house a number of years ago. One guy in s service van came out and made the repair in around twenty minutes. Bill of 700. Asked them to itemise, pointed out that the normal rate for a skilled tradesman's callout was around 100 and that almost no replacement parts were needed. Settled for something around 200 which was reasonable enough considering it was after hours.


  • Registered Users, Registered Users 2 Posts: 11,396 ✭✭✭✭Timmaay


    _Brian wrote: »
    He said he'd get to it when he was back at the pole, Within a week he tightened up the line.

    It's not only that machinery has gotten bigger. Over time the line stretches and sags down, he said it's a common enough problem. No cost involved

    The method of tightening the line often is just loop it around the insulator at the end of the pole ha!


    I'll echo the general conciseness of IFA, stuck with them for 6months, utterly utterly useless at getting anything fixed.


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  • Registered Users, Registered Users 2 Posts: 3,194 ✭✭✭foxy farmer


    If its a telephone line Why not make something that will raise the line temporarily. Length of 4x2 nailed to post drven in the ground. Enough to get your clearance and quick to remove. Have seen builders do it when clearing sites.


  • Registered Users, Registered Users 2 Posts: 2,835 ✭✭✭9935452


    If its a telephone line Why not make something that will raise the line temporarily. Length of 4x2 nailed to post drven in the ground. Enough to get your clearance and quick to remove. Have seen builders do it when clearing sites.

    We used to use a ladder to raise a telephone line temporarily.


  • Registered Users, Registered Users 2 Posts: 85 ✭✭doyleshill


    Report the problem to your provider as dangerous plant eg wire hanging low. Get a reference number. The problem will then be reported to EIR and they will get a technician to investigate.


  • Registered Users, Registered Users 2 Posts: 1,371 ✭✭✭MickeyShtyles


    Similar happened to a friend of mine ans he got a retention order off ESB to raise wires.


  • Closed Accounts Posts: 2,244 ✭✭✭sea12


    Silliest happened here. Had to get onto them a few times. They kept saying they checked it out and the height was standard. Eventually they agreed to meet me. They were looking at the wrong field entrance.ðŸ˜

    In fairness they sorted it fairly quickly after that. Be persistent and email them a photo of it with s gps location to help them identify it


  • Registered Users, Registered Users 2 Posts: 14 rock1234


    Anyone know if there is a minimum height ?


  • Banned (with Prison Access) Posts: 1,066 ✭✭✭restive


    rock1234 wrote: »
    Anyone know if there is a minimum height ?

    I do not know if there is a minimum. But I'd imagine if you are unable to access the field with a particular piece of equipment then the would raise it. No charge applies.


  • Registered Users, Registered Users 2 Posts: 14 rock1234


    I am about to build and the site requires a lot of excavation. The lines will be in way of Himac or similar. The actual pole will not be in the way. Guess this is going to cost


  • Closed Accounts Posts: 2,244 ✭✭✭sea12


    rock1234 wrote: »
    I am about to build and the site requires a lot of excavation. The lines will be in way of Himac or similar. The actual pole will not be in the way. Guess this is going to cost

    No if u have planning permission for a house and the Eire is in the way I believe they move it free of charge


  • Registered Users, Registered Users 2 Posts: 1,998 ✭✭✭farawaygrass


    sea12 wrote: »
    No if u have planning permission for a house and the Eire is in the way I believe they move it free of charge

    What About if there is a telephone pole on the verge of the road, and you move in the front boundary wall of a new build house 3 metres, therefore the pole would be dangerously on its own st the road side. What would the situation be there? I believe you are liable for the cost to move it by eir, which could be a 2-3k


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  • Registered Users, Registered Users 2 Posts: 14 rock1234


    sea12 wrote: »
    No if u have planning permission for a house and the Eire is in the way I believe they move it free of charge[/QUOT I find it very hard to believe they'd move it for free


  • Registered Users, Registered Users 2 Posts: 3,194 ✭✭✭foxy farmer


    Incident down the road from me within last 2 yrs. House A knocked a roadside ditch to accommodate parking of a large vehicle. Eircom pole right in the middle of new parking place. Eir agreed eventually to move it about 20 ft onto a bounds ditch with house B but still on house A side. Cost agreed around €400.
    On the day new pole was stood house B objected called the Gardai and ordered pole be removed. House A got a bill shortly after from Eir for €4k and old pole still not shifted.


  • Registered Users, Registered Users 2 Posts: 4,735 ✭✭✭lakill Farm


    Needed a new pole for the new office and New phone like and ISDN. E107 or something was all they could charge for the new connect for the standard line. 7 different crew on the job over 3 weeks and specialist cred from Donegal needed to put a cap on a pole to raise height of the line.

    3 days later load of straw wiped the new line.

    They wanted to put the pole in the middle of the way when they arrived out. By fxck I told them where they could put it right in the corner of the field. Lads were worried they might bog the lorry but I promised them it tow them out if they got stuck so we’re happy in the end.

    Incident down the road from me within last 2 yrs. House A knocked a roadside ditch to accommodate parking of a large vehicle. Eircom pole right in the middle of new parking place. Eir agreed eventually to move it about 20 ft onto a bounds ditch with house B but still on house A side. Cost agreed around €400.
    On the day new pole was stood house B objected called the Gardai and ordered pole be removed. House A got a bill shortly after from Eir for €4k and old pole still not shifted.


  • Registered Users, Registered Users 2 Posts: 9,605 ✭✭✭gctest50


    There should be a push to bury telephone wires crossing gateways where machinery is going in and out of




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