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Difference in speedtest iPhone vs iPad

  • 02-11-2015 11:01am
    #1
    JonMac
    Registered Users, Registered Users 2 Posts: 469 ✭✭


    Both devices are on my Airport Extreme WiFi network. I just noticed that the Ookla download results on the iPhone have crashed. My iMac and iPad both give 4.3Mbps down, the iPhone is giving 0.65.
    I turned it off/on with no change.
    My emobile 3G is better than the landline, that gives 5.7Mbps on the iPhone.
    Any ideas?


Comments

  • #2
    flyguy
    Registered Users, Registered Users 2 Posts: 1,196 ✭✭✭flyguy


    Not enough info given. Is your airport extreme the latest model with 802.11ac wifi? if so what mac and what iPad/iphone? The iPhone 6 supports 802.11ac which is much faster, would have to check which iPad/mac is capable.
    Edit/ reading those speeds again, all devices should be capable of that regardless of A/B/G/N/AC band.


  • #3
    JonMac
    Registered Users, Registered Users 2 Posts: 469 ✭✭JonMac


    OK, thanks. The Airport Extreme is 1 year old, latest spec. The iPad is a "new generation" 3 years old. The iPhone is a 4S 2 years old. Both are on iOS 9.1.


  • #4
    JonMac
    Registered Users, Registered Users 2 Posts: 469 ✭✭JonMac


    Update. I've tried 2 things: 20 minutes in the freezer and restore to factory settings + restore from backup. No change, the iPhone is still downloading at 10% of the speed of its older sibling the iPad. Funnily enough the upload speed is basically the maximum I get from the landline.


  • #5
    JonMac
    Registered Users, Registered Users 2 Posts: 469 ✭✭JonMac


    Further update. Contacted Apple Support who had me restore to factory settings and then re-run the speedtest. They agreed it is defective and started to tell me I'd have to pay for the repair as I have had it for 26 months.
    I politely mentioned Irish consumer protection and was put through to a senior person who proceeded to arrange a replacement.
    Always buy direct from Apple!


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