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Dead pixel on a brand new iPhone 6S 64GB

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  • 31-10-2015 12:26pm
    #1
    balan22
    Registered Users Posts: 4 ✭


    Hi guys,

    I got my iPhone 6S on the release date from Three which I have pre-ordered well before. And now I noticed there's a dead pixel in the bottom right corner which is visible on red, green and sometimes on blue colors as well. My question would be: has any of you had experiences with Three dealing with this issue, especially with new iPhones? What can I expect? I don't want a refurbished device as this is brand new to which I've spent 800€.
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    #2
    Flaccus
    Registered Users Posts: 3,971 ✭✭✭Flaccus


    My experience is if its within 30 days they will replace it, if its a fault. But the question is whether this is considered a fault. I would ring Apple tech support and ask. I know CompuB take a dim view on dead pixels on iPads and will replace. So I'd expect Apple tech support will take the same view. You will likely either send it into them, or maybe ask them for a case number you can give to Three who might exchange on the spot.


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