Broadband Problem

Pauly shapes

Just got vodafone fibre BB in today 25mg line. Have 23mg WIFI which is great. I have Home-plugs, 100mg capability, situated thought out the house supplying hard-lined BB through the electricity lines, one supplying BB to the desktop which im currently on.

The problem is i only get 5.5mg download and 5 up.

Has any one any ideas what could be the problem, the house is new so the wiring should be fine.

Paul

Sparko

Are the home plugs plugged directly into a socket where they are in use or are they perhaps in extension sockets?

In my first attempt using them I had them in extension sockets and lost quite a bit of speed but once I plugged directly into the wall socket the speed loss disappeared.

Pauly shapes

yeah i noticed that when i first got them so now i plug them all direct to the wall

greasepalm

do they share the old eircom lines as might depend if your house is on the old exchange=slow bb

you will never get the max stated with bb i have found.

Pauly shapes

the exchnge has been upgraded fibre BB now i get 24mg DL and 7.5 UP there now on the mobile. but six on the desk top, its a baffler! the modem setting are too many to figure out!!

greasepalm

ahh is desktop on old xp =non supported as i have an xp and windows 7,xp is slow and w7 is much faster and both in same room on 2 metre lan cables from the hub.

TheChizler

greasepalm wrote: »

ahh is desktop on old xp =non supported as i have an xp and windows 7,xp is slow and w7 is much faster and both in same room on 2 metre lan cables from the hub.

What's going on with the OS won't have an effect unless it's creaking along full of software and out of memory.

Op do you have a laptop you can plug into the wall plug in place of the desktop to rule that out? I presume you're using the same method to measure the speed.

Pauly shapes

win 7 decent enough mem fully updated, graphics card is in need of a fooking bullet. DT is plugged into Home plug (HP) about metre or less all under table top. just reinstalled the HP to see if there is any difference, still the same. if I had a laptop id go direct to the modem and see if there was any diffence but i dont

Pauly shapes

yeah speedtest.net on Mob and DT

Peanut Butter

You could have an old wireless card? That would be a problem too.

TheChizler

Peanut Butter wrote: »

You could have an old wireless card? That would be a problem too.

The wireless, oddly enough, seems to be the good one here!

Is there a management interface for the plugs? You might be able to tweak the settings. You could try plugging the desktop in next to the modem, have the two plugs in adjacent sockets and check speeds again, this will tell if the distance between plugs is the issue.

Pauly shapes

no wireless card installed on PC. Ethernet (ET) cat 5 but you mite have hit something there there's on board ET and an installed card Ill try the onbaoad and check the settings for both.

Top stuff Chiz, the SW with the HM is very very basic, but im just downloading the lateset, the DT is in the attic and the modem in the hall! not to practical to drag it down, especially not as half a bottle of plonk is in the system!

Pauly shapes

fooking Hell this is the read me for updating the SW for the home plug, thing i'll leave it for tomorrow, rings the vodafone Tech Support and have a rant.

Thank you eveyone for all you help!

Paul



devolo dLAN Software Package for Linux

Version 6.1, 2010-07-08

Copyright (c) 2006-2010 devolo AG, Aachen (Germany)

---

This package contains software to find and configure your devolo dLAN devices
on a Linux system.

The software has been tested on Debian GNU/Linux 4.0 (etch) with GCC 4.1.2 and
on Debian 5.0 (lenny) with GCC 4.3.2, but every platform with recent Linux and
GCC versions should work fine.

To build the software, change into the directory where the makefile is located
and call 'make':

$ make

After compilation, you should find two binaries in the same directory:

$ ls dlan*
dlanlist
dlanpasswd

Install them by calling 'make install' with root privileges:

$ sudo make install

Use dlanlist to get an overwiev over all dLAN devices in your network, to see
information about their firmware version, and to see connection speeds for
devices connected via PowerLine.

Use dlanpasswd to assign an encryption password to a dLAN device. You need to
assign a common password to your devices in order to get them connected via
PowerLine. Call dlanpasswd without arguments to get command line help.

These tools need root privileges, because they use raw sockets to send and
receive full ethernet frames. Installing them with 'make install' takes care
of this by setting the setuid bit, allowing non privileged users to use them.

Pauly shapes

Doh that s the Linux one !! Fooking red wine!!

Pauly shapes

right SW and firmware updated made no difference ill leave it there and ring VF tomorrow thanks again.

mass_debater

Pauly shapes wrote: »

right SW and firmware updated made no difference ill leave it there and ring VF tomorrow thanks again.

How is any of this a Vodafone issue? Your problem is that the homeplugs are not working well in your house. Homeplugs are completely hit or miss, work well in some houses, refuse to work at all in others. Homeplugs send a radio signal through your electrical circuitry, something as simple as a twist in a cable or an overlap can completely bork your speeds, the cables are not designed for carrying radio frequency. Also having more than two homeplugs will drastically affect the possibility of getting high speeds

Pauly shapes

I'm ringing VF as they have a tech support. No kinks short cables only one plug active to the DT. Thats my worry that the home plug aren't up to the job

guil

Vodafone support won't care about your homeplugs, they will test the speed at the router and after that it's your problem.

mass_debater

Pauly shapes wrote: »

I'm ringing VF as they have a tech support. No kinks short cables only one plug active to the DT. Thats my worry that the home plug aren't up to the job

You don't have a broadband issue, Vodafones responsibility ends at the modem which is working fine on wireless.

This is the trouble with homeplugs, there is no way to test the internal electrical cabling in your house as it's designed to carry electricity, not radio signals. Completely hit or miss, in your case they are not working well

Pauly shapes

then i may have to buy wifi receivers for the DT and xbox. Sure we'll try any way, better to try and fail then to not try at all. the HP have been working fine up to now.

mass_debater

Pauly shapes wrote: »

then i may have to buy wifi receivers for the DT and xbox. Sure we'll try any way, better to try and fail then to not try at all. the HP have been working fine up to now.

What make are the homeplugs? You could try a better set of av500s see do you fare out any better. Get a set in Argos and keep the packaging, they have 14 day no quibble money back guarantee

Pauly shapes

Laptop direct to modem in hall is 24 mg. DT on HP in attic is 7mg. TV on HP in living room is 10mg. Probably is a combo of line, HP type frequency issues, may go and buy WiFi receiver for the DT and xbox. Vodafone tech support were helpful enough suggested I test the modem direct to a laptop. And said if it was the same as the DT speeds on the HP they would replace the modem, as that result would suggest a modem fault

mass_debater

Pauly shapes wrote: »

Laptop direct to modem in hall is 24 mg. DT on HP in attic is 7mg. TV on HP in living room is 10mg. Probably is a combo of line, HP type frequency issues, may go and buy WiFi receiver for the DT and xbox. Vodafone tech support were helpful enough suggested I test the modem direct to a laptop. And said if it was the same as the DT speeds on the HP they would replace the modem, as that result would suggest a modem fault

Exactly what I'd expect from them, they made you prove it's not their problem but a problem with your own setup