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setup mx records for google apps?

  • 28-10-2015 6:16pm
    #1
    patricksmyth
    Closed Accounts Posts: 103 ✭✭


    hello

    i have my domain with blacknight. i have my hosting with someone else.
    my nameservers are setup to point my domain to my hosting, obviously.

    i want to setup google apps mail. i have an option to change my mx records using my cpanel hosting. this works fine and google apps mail is up and running.

    is there a way to set the mx records in blacknight instead? or would they always have to be setup in my hosting via my cpanel?

    thanks


Comments

  • #2
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Are your name servers set to Blacknight?


  • #3
    patricksmyth
    Closed Accounts Posts: 103 ✭✭patricksmyth


    hi karsini

    the nameservers are pointing to my webhost.

    thanks


  • #4
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    If the name servers are pointing at your web host you'll need to manage the MX records with your web host. If you wanted to do this on the Blacknight CP, you'll need to change the name servers to Blacknight's. If you do this, make sure you set all of the other records correctly, such as any A records, to prevent disruption to service.


  • #5
    patricksmyth
    Closed Accounts Posts: 103 ✭✭patricksmyth


    so once the nameservers point to the hosting, everything needs to be done with the hosting company? even if i want to use google apps mail?

    this means that, in theory, if my hosting experiences downtime that my google mail will also suffer?


  • #6
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    patricksmyth wrote: »
    so once the nameservers point to the hosting, everything needs to be done with the hosting company? even if i want to use google apps mail?

    this means that, in theory, if my hosting experiences downtime that my google mail will also suffer?
    Yes, this would cause downtime on the Google apps. But so would a Blacknight outage too.


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  • #7
    mneylon
    Registered Users, Registered Users 2 Posts: 7,740 ✭✭✭mneylon


    If you are using 3rd party DNS servers (ie. you have pointed your domain name to use ns.hostingprovider.tld and ns2.hostingprovider.tld) then whoever is running those would be responsible for pointing the MX records etc., to Google (or any other service)

    Just to clarify, however, that DNS and hosting aren't always the same. Our issue yesterday impacted both, but under normal circumstances if a web server was having issues your mail and other services wouldn't be impacted.

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