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Blacknight down?

  • 27-10-2015 12:21pm
    #1
    jooksavage
    Registered Users, Registered Users 2 Posts: 1,535 ✭✭✭


    I can't access cp.blacknight or any other resource on the main blacknight website. When will the service be restored?


Comments

  • #2
    cormie
    Registered Users, Registered Users 2 Posts: 20,844 ✭✭✭✭cormie


    Can't seem to open emails here either :(


  • #3
    deathtocaptcha
    Registered Users, Registered Users 2 Posts: 349 ✭✭deathtocaptcha


    http://blacknight.tech/major-outage-affecting-our-network/

    [font=Arial, sans-serif]"We are currently experiencing a network-related outage that is affecting almost all services.  It is our highest priority right now and we hope to have it resolved as soon as possible."[/font]


  • #4
    jooksavage
    Registered Users, Registered Users 2 Posts: 1,535 ✭✭✭jooksavage


    There was nothing on http://blacknight.tech/ but I just checked https://twitter.com/blacknight. Major outage. Possibly a DDOS.


  • #5
    cormie
    Registered Users, Registered Users 2 Posts: 20,844 ✭✭✭✭cormie


    What does a DDOS mean? Any idea how long something like this might take to get back on track?


  • #6
    mneylon
    Registered Users, Registered Users 2 Posts: 7,740 ✭✭✭mneylon


    Our technical team are working on resolving a network issue:
    http://blacknight.tech/major-outage-affecting-our-network/

    We will update the blog post once we know more. We don't have an ETA on service resolution yet.

    Blog | Tweets



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  • #7
    cormie
    Registered Users, Registered Users 2 Posts: 20,844 ✭✭✭✭cormie


    Would you have any idea at all? Minutes, hours, days? I haven't a clue :)


  • #8
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    all services still offline, major outage alright, hope to see it fixed soon, is a busy time of the week for something like this..


  • #9
    mneylon
    Registered Users, Registered Users 2 Posts: 7,740 ✭✭✭mneylon


    cormie wrote: »
    Would you have any idea at all? Minutes, hours, days? I haven't a clue :)
    We're working on it - due to the nature of the attack it's impossible for us to provide an ETA on resolution at the moment

    Blog | Tweets



  • #10
    CrowdedHouse
    Registered Users, Registered Users 2 Posts: 6,908 ✭✭✭CrowdedHouse


    The tech site is down now too.

    Very strange

    Seven Worlds will Collide



  • #11
    zom
    Registered Users, Registered Users 2 Posts: 1,908 ✭✭✭zom


    My hosted site is back online.
    "While our main site and other services are coming back online our offsite status site seems to be having issues - we're looking into it" according to their twitter.


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  • #12
    cormie
    Registered Users, Registered Users 2 Posts: 20,844 ✭✭✭✭cormie


    Everything seems back for me :)


  • #13
    mneylon
    Registered Users, Registered Users 2 Posts: 7,740 ✭✭✭mneylon


    cormie wrote: »
    Everything seems back for me :)
    It should be :)

    Blog | Tweets



  • #14
    smash
    Closed Accounts Posts: 34,809 ✭✭✭✭smash


    I just got a call from a client to say all their email was down. I checked the cp and their MX records had changed to disable what was previously there and [font=Tahoma, Geneva, sans-serif]10 filtered.antispam.ie.[/font] was activated. Seriously.... this is a pain in the ass, all their mail since yesterday is gone in to a black hole!


  • #15
    jooksavage
    Registered Users, Registered Users 2 Posts: 1,535 ✭✭✭jooksavage


    smash wrote: »
    I just got a call from a client to say all their email was down. I checked the cp and their MX records had changed to disable what was previously there and [font=Tahoma, Geneva, sans-serif]10 filtered.antispam.ie.[/font] was activated. Seriously.... this is a pain in the ass, all their mail since yesterday is gone in to a black hole!
    This is a separate issue from yesterday's outage.

    However, it was also an issue for me on several occasions: setting up MX records for hosted exchange only for them to them be disabled and replaced with that other record days later. Should have it's own thread really.


  • #16
    smash
    Closed Accounts Posts: 34,809 ✭✭✭✭smash


    jooksavage wrote: »
    smash wrote: »
    I just got a call from a client to say all their email was down. I checked the cp and their MX records had changed to disable what was previously there and [font=Tahoma, Geneva, sans-serif]10 filtered.antispam.ie.[/font] was activated. Seriously.... this is a pain in the ass, all their mail since yesterday is gone in to a black hole!
    This is a separate issue from yesterday's outage.

    However, it was also an issue for me on several occasions: setting up MX records for hosted exchange only for them to them be disabled and replaced with that other record days later. Should have it's own thread really.
    It only happened after the outage though. I can't have this happening on a repeat basis.


  • #17
    jooksavage
    Registered Users, Registered Users 2 Posts: 1,535 ✭✭✭jooksavage


    smash wrote: »
    jooksavage wrote: »
    smash wrote: »
    I just got a call from a client to say all their email was down. I checked the cp and their MX records had changed to disable what was previously there and [font=Tahoma, Geneva, sans-serif]10 filtered.antispam.ie.[/font] was activated. Seriously.... this is a pain in the ass, all their mail since yesterday is gone in to a black hole!
    This is a separate issue from yesterday's outage.

    However, it was also an issue for me on several occasions: setting up MX records for hosted exchange only for them to them be disabled and replaced with that other record days later. Should have it's own thread really.
    It only happened after the outage though. I can't have this happening on a repeat basis.
    It's been going on for months for other people. I first logged a ticket about this back in April.


  • #18
    smash
    Closed Accounts Posts: 34,809 ✭✭✭✭smash


    As if the CP isn't awkward enough to find your way around, I don't want to be dealing with this issue again :mad:


  • #19
    mneylon
    Registered Users, Registered Users 2 Posts: 7,740 ✭✭✭mneylon


    smash wrote: »
    I just got a call from a client to say all their email was down. I checked the cp and their MX records had changed to disable what was previously there and [font=Tahoma, Geneva, sans-serif]10 filtered.antispam.ie.[/font] was activated. Seriously.... this is a pain in the ass, all their mail since yesterday is gone in to a black hole!
    Please contact our helpdesk if you haven't done so already. Your issue is unrelated to our network outage yesterday.

    Blog | Tweets



  • #20
    mneylon
    Registered Users, Registered Users 2 Posts: 7,740 ✭✭✭mneylon


    FYI http://blog.blacknight.com/yesterdays-network-dns-outage.html

    Blog | Tweets



  • #21
    smash
    Closed Accounts Posts: 34,809 ✭✭✭✭smash


    Blacknight wrote: »
    smash wrote: »
    I just got a call from a client to say all their email was down. I checked the cp and their MX records had changed to disable what was previously there and [font=Tahoma, Geneva, sans-serif]10 filtered.antispam.ie.[/font] was activated. Seriously.... this is a pain in the ass, all their mail since yesterday is gone in to a black hole!
    Please contact our helpdesk if you haven't done so already. Your issue is unrelated to our network outage yesterday.
    I tried live chat this morning and there were no operators available. I'll try again soon.


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  • #22
    mneylon
    Registered Users, Registered Users 2 Posts: 7,740 ✭✭✭mneylon


    smash wrote: »
    Blacknight wrote: »
    smash wrote: »
    I just got a call from a client to say all their email was down. I checked the cp and their MX records had changed to disable what was previously there and [font=Tahoma, Geneva, sans-serif]10 filtered.antispam.ie.[/font] was activated. Seriously.... this is a pain in the ass, all their mail since yesterday is gone in to a black hole!
    Please contact our helpdesk if you haven't done so already. Your issue is unrelated to our network outage yesterday.
    I tried live chat this morning and there were no operators available. I'll try again soon.
    Ok - if you have issues please provide the ticket ID and we can flag it internally

    Blog | Tweets



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