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Electronic Partner Debit card refund

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  • 26-10-2015 11:41am
    #1
    Yedya
    Registered Users Posts: 152 ✭✭


    I got a "refund" from these guys last friday and it still has show on my AIB account. It's been 5+ days

    I tried calling them but nothing.

    Has anyone ever had any issues with these guys? I'm a bit weary of them.Gona head into them on Wed when im back in Galway.


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    #2
    Mrs OBumble
    Registered Users Posts: 25,848 ✭✭✭✭Mrs OBumble


    You do realise that banks don't do processing over the weekend, or on Bank Holidays, right?

    If it's not there by end of business Tuesday is the time to be worried.


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    #3
    Yedya
    Registered Users Posts: 152 ✭✭Yedya


    This was last friday sorry.(the 16th)


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    #4
    biko
    Registered Users Posts: 81,223 ✭✭✭✭biko


    Get in touch with your bank first. They may have received the refund request but am not processing for a few days, aka float days.


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    #5
    GerardKeating
    Registered Users Posts: 7,583 ✭✭✭GerardKeating


    Yedya wrote: »
    I got a "refund" from these guys last friday and it still has show on my AIB account. It's been 5+ days

    I tried calling them but nothing.

    Has anyone ever had any issues with these guys? I'm a bit weary of them.Gona head into them on Wed when im back in Galway.

    Did you do the refund in person, and get a receipt from the Credit card machine ?


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    #6
    Yedya
    Registered Users Posts: 152 ✭✭Yedya


    GerardKeating wrote: »
    Did you do the refund in person, and get a receipt from the Credit card machine ?

    Yea I did.


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    #7
    brandnewaward
    Registered Users Posts: 438 ✭✭brandnewaward


    on a side note , those ****ers are crooks...steer clear in future . went in for a charging problem , swapped my slightly cracked screen for a obviously differently cracked one (i had a screen hairline cracked in a lower corner , to a split going right across the screen) and claimed i gave it to them like that


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    #8
    biko
    Registered Users Posts: 81,223 ✭✭✭✭biko


    Please see #8 in charter. If you have an issue with a business you can get advice, if needed, in Consumer Issues forum


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    #9
    joeKel73
    Closed Accounts Posts: 3,689 ✭✭✭joeKel73


    Be wary of their No-Fix, No-Fee Policy. No matter what the cost, they'll always offer a fix (€800 fix for a €200 laptop) and when any fix is offered you need to pay a €30 diagnostic fee if you decline it.


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    #10
    Yedya
    Registered Users Posts: 152 ✭✭Yedya


    So I rang them and they said oh It just didn't go through come in and we will do it again.


    STAY WELL AWAY FROM THIS PLACE.F**Kin chancers.


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    #11
    ben.schlomo
    Registered Users Posts: 12,064 ✭✭✭✭ben.schlomo


    Yedya wrote: »
    So I rang them and they said oh It just didn't go through come in and we will do it again.


    STAY WELL AWAY FROM THIS PLACE.F**Kin chancers.

    As highlighted in many other threads on here about them.


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