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payment

karl75 · 2015-10-21 08:29:16

as stated on your website it takes 3 working days for any payments made to clear and show on account mine is showing that I owe yous money when im actually in credit and anytime I ring looking to speak with a manager It doesn't happen why is this are the customer support told to not to put me through my contract is up in 6…

21-10-2015 8:29am

#1

karl75

Registered Users, Registered Users 2 Posts: 202 ✭✭

Join Date: July 2005

Posts: 149

as stated on your website it takes 3 working days for any payments made to clear and show on account mine is showing that I owe yous money when im actually in credit and anytime I ring looking to speak with a manager It doesn't happen why is this are the customer support told to not to put me through my contract is up in 6 weeks and by god im outta here virgin here I come the company is a joke and management would want to be shown all these annoyed customers cos in a few years their will be no eir as everybody will have left this inept company

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Comments

#2 21-10-2015 11:48am

eir: Alan

Closed Accounts Posts: 1,305 ✭✭✭

Join Date: September 2015

Posts: 1287

karl75 wrote: »

as stated on your website it takes 3 working days for any payments made to clear and show on account mine is showing that I owe yous money when im actually in credit and anytime I ring looking to speak with a manager It doesn't happen why is this are the customer support told to not to put me through my contract is up in 6 weeks and by god im outta here virgin here I come the company is a joke and management would want to be shown all these annoyed customers cos in a few years their will be no eir as everybody will have left this inept company

Sorry to hear this karl75 - If you would like me check the balance status of your account please PM me your eir account number.

Thanks
Al

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