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Eir broadband very slow

  • 15-10-2015 6:02pm
    #1
    Lisha
    Registered Users, Registered Users 2 Posts: 8,696 ✭✭✭


    I'm I'm using eir wifi broadband at home
    Only device is an iPhone 5c

    It has gone so slow lately. How can I check what speeds I'm getting please?


Comments

  • #2
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    Lisha wrote: »
    I'm I'm using eir wifi broadband at home
    Only device is an iPhone 5c

    It has gone so slow lately. How can I check what speeds I'm getting please?
    Hi Lisha

    I'll be happy to help. Please PM me your land line or eir account number and I'll get back to you today.

    Cheers
    Al


  • #3
    Lisha
    Registered Users, Registered Users 2 Posts: 8,696 ✭✭✭Lisha


    PM sent. Perfect thanks a mil


  • #4
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    Lisha wrote: »
    PM sent. Perfect thanks a mil
    Hi Lisha

    I have escalated this to the eir technical support team - as soon as they have got back to me I'll let you know right away

    Thanks
    Al


  • #5
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    Hi Lisha

    I have been advised by our support team to ask you to call them as they see a few issues which need discussing. Please contact them on 1890260260. One of the issues identified are that your modem is quite old and the internet signal is being mismanaged.

    Thanks
    Al


  • #6
    Lisha
    Registered Users, Registered Users 2 Posts: 8,696 ✭✭✭Lisha


    eir: Alan wrote: »
    Hi Lisha

    I have been advised by our support team to ask you to call them as they see a few issues which need discussing. Please contact them on 1890260260. One of the issues identified are that your modem is quite old and the internet signal is being mismanaged.

    Thanks
    Al

    Thanks Alan. I'll ring them when I'm at home. Thanks for your help.


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  • #7
    jay93
    Registered Users, Registered Users 2 Posts: 3,323 ✭✭✭jay93


    Download the app called speedtest from the App Store and run it to see what speed your getting on the phone.


  • #8
    jay93
    Registered Users, Registered Users 2 Posts: 3,323 ✭✭✭jay93


    Speedtest.net Mobile Speed Test by Ookla
    https://appsto.re/ie/prg7r.i


  • #9
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    Lisha wrote: »
    PM sent. Perfect thanks a mil
    Thanks Lisha

    Al


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