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Painfully slow time to receive a reset password link (Hosting Package Problems)

  • 11-10-2015 12:59pm
    #1
    Lekrub
    Closed Accounts Posts: 418 ✭✭


    Hi,

    I'm a new customer and bought a domain name. Now I'm buying hosting for a wordpress portfolio site from you instead of just doing it all through wordpress. (which right now I regret not doing that!)


    So I'm already logged into my account which has the domain name. I go to purchase the Windows 2008 Minimus package with external domain transfer selected - seems the closest option.

    Even though I'm logged into my account it asks if I'm a existing customer - try to log in here and can't...So try register and gives an error saying I am already registered....Tried password reset link to make sure all is correct, hav requested the link a few times nearly an hour ago and still no email.

    Take my money before I just go and do it with wordpress!


Comments

  • #2
    Lekrub
    Closed Accounts Posts: 418 ✭✭Lekrub


    Sorted it...changed from firefox to chrome...password reset came in and order placed. might be worth looking into


  • #3
    mneylon
    Registered Users, Registered Users 2 Posts: 7,740 ✭✭✭mneylon


    Sorry you had issues - we'll have to look into this.

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