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Passage west Broadband and open eir

  • 06-10-2015 4:19pm
    #1
    brian_naga
    Registered Users, Registered Users 2 Posts: 8 ✭


    I am on an overloaded exchange. I know this from talking to the engineer and watching my broadband dip every night. Sky have admit that it is contention and that the problem is the exchange.
    They want to let me out of the contract but there is little point as the broadband is all provide by Open Eir.
    In my case there is a much better solution or redirecting the estates lines to a much closer exchange.
    I have lots of questions

    Has anyone had success in putting pressure on them(either sky or open eir) to get the exchange upgraded?
    IS anyone good with contract law? The sky contract holds them reponsible for any fault outside of my house as per 15.4 of the sky broadband contract.


    Anyone got any bright ideas?


Comments

  • #2
    ED E
    Registered Users, Registered Users 2 Posts: 36,170 ✭✭✭✭ED E


    GNK1_E01

    Its fully NGA. Has been for a while. Theres no way thats congested.


  • #3
    brian_naga
    Registered Users, Registered Users 2 Posts: 8 ✭brian_naga


    Has been NGA for 2 months and according the engineer in charge of it, it is congested.


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