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visa card transaction fail

  • 05-10-2015 6:18pm
    #1
    achintya
    Registered Users, Registered Users 2 Posts: 1 ✭


    Hi,

    I try to buy through online with BOI visa card.
    But it does't allow to pay online other currency.
    Could you please let me know the issue.


    Thanks,
    achintya


Comments

  • #2
    Bank of Ireland: Elaine
    Closed Accounts Posts: 1,367 ✭✭✭Bank of Ireland: Elaine


    Hi achintya, 

    Thank you for getting in contact with us and welcome to Boards.ie. 

    When purchasing with a retail store online, the currency used is that of your account. This will then be converted by the bank prior to being debited from your account. It would not be possible to choose your currency with this type of purchase as this is set for your specific card. 

    I hope this helps and if you require any further clarification, please don't hesitate to contact us again. 

    Thanks, 
    Elaine


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