Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Requesting a chargeback...

  • 03-10-2015 8:15am
    #1
    joujoujou
    Registered Users, Registered Users 2 Posts: 13,971 ✭✭✭✭
    Unregistered Users


    Saw on TV that An Post's subcontractor's strike action triggered advice NOT to post anything until further notice - is there any other way I could send off Visa Debit chargeback request?

    Email hopefully?


Comments

  • #2
    gizmo555
    Closed Accounts Posts: 2,948 ✭✭✭gizmo555


    joujoujou wrote: »
    Saw on TV that An Post's subcontractor's strike action triggered advice NOT to post anything until further notice - is there any other way I could send off Visa Debit chargeback request?

    Email hopefully?
    The two or three times I've requested chargebacks on my BoI Visa or Mastercards I did it by phone to the customer service number on the back of the card. I guess if you do it by phone, that will allow the customer service staff to validate your request with the usual security questions, which they couldn't do by email.


  • #3
    joujoujou
    Registered Users, Registered Users 2 Posts: 13,971 ✭✭✭✭joujoujou
    Unregistered Users


    Well, they couldn't do it by snail mail either. ;)

    But thanks, I'll ring them. :)


  • #4
    Bank of Ireland: Tara P
    Closed Accounts Posts: 573 ✭✭✭Bank of Ireland: Tara P


    joujoujou wrote: »
    Well, they couldn't do it by snail mail either. ;)

    But thanks, I'll ring them. :)
    Hi joujoujou,

    Thank you for contacting us here on Boards.ie.

    If you call BOI Direct on 0818365365 a representative can take your request over the phone. Representatives are available Monday-Friday 8am-Midnight, 9am-6pm weekends and Bank holidays.

    Thanks,

    Tara C


Advertisement