Limescale damage to water systems

allibastor

Hi,

Quick question, as the new service provider for my water, I have numerous problems with Limescale. In the past 5 years I have had to replace most of the fittings int eh house for lime damage, 2 copper cylinders, 2 washing machines and a dishwasher.

Since I am now being billed for water, am i able to send back a bill for damage that the service being provided for is causing. 

Irish Water: Mairead

Hi allibastor,

Thanks for your query.

As limescale (also known as hard water) is not harmful to humans and is fit for human consumption, the Commission of Energy Regulation has determined that no discount or rebate will apply to households that are affected.

Irish Water’s priority is to provide clean, safe drinking water for homes on a national level. As limescale is not harmful to your health, it is currently not a top priority.

However, if you are experiencing issues, we would advise you contact an accredited plumber, who may be able to advise of a filtration system or water softener for your water needs.

I hope you find this information helpful, and if you have any other queries, please let us know.

Kind regards,

Mairead

allibastor

We have a water softner in place. It doesnt cope well with the Limescale



But you are providing a service which is damaging my goods. 

TheChizler

allibastor wrote: »

We have a water softner in place. It doesnt cope well with the Limescale



But you are providing a service which is damaging my goods. 

Oh the other side of it you're continuing to use a service that you know damages your goods...

Skatedude

TheChizler wrote: »

allibastor wrote: »

We have a water softner in place. It doesnt cope well with the Limescale



But you are providing a service which is damaging my goods. 

Oh the other side of it you're continuing to use a service that you know damages your goods...

Not like we have been given any option in the mater, you are forced into using irish water, 

Going Forward

allibastor wrote: »

We have a water softner in place. It doesnt cope well with the Limescale



But you are providing a service which is damaging my goods. 

And water softeners tend to consume more water, which will make it more difficult for you to conserve water.

An accredited plumber could advise you that Irish Water's supply is causing the damage.

It cannot be expected that Irish Water would ever admit that their product is responsible for any such damage, even though it is, and particularly not here on this Talk to forum, so the only course of action open to you is to seek independent legal advice on the issue and an initial consultation should not be expensive.

This could inform you of whether you have grounds to withhold payment or not, or seek a discounted water charge in lieu of ongoing obvious damage to your household appliances. Or no grounds at all.

Prior to, or around the time Irish Water was being set up, a barrister interviewed on RTE Radio 1 mentioned that as the supplier of services causing damage to appliances, it was his opinion that Irish Water could be liable for such damage.  

Is the water supplied to your home causing damage to your appliances? Yes it is. 

No one has tested it legally yet, to my knowledge.