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Missing Payment

  • 23-09-2015 11:02am
    #1
    Sleuthy
    Registered Users, Registered Users 2 Posts: 72 ✭✭


    I am really fed up. It seems ironic that I tried to be compliant and pay my bill but the payment has never been tracked down. It fills me with absolutely no confidence to pay the second bill as I fear that will go into the Bermuda Triangle too.

    I emailed about the query and got a vague response and then a text asking me to call you. I think at the very least you could call me.

    I sent another email to Customer Care this morning and would appreciate if someone could get to the bottom of this mess.


Comments

  • #2
    Irish Water: Mairead
    Closed Accounts Posts: 709 ✭✭✭Irish Water: Mairead


    Hi Sleuthy,

    Thanks for contacting us.

    We will certainly investigate this matter on your behalf.

    Could you please send the following details by PM:

    - Name;
    - Address and
    - Contact number.

    If you provide these details, a member of our team will be happy to assist you further.

    Kind regards,
    Mairead


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